Office Administrator

We are a long standing taxi company and one of merseysides biggest taxi companies.

**Job Advert: Office Manager - Local Taxi Company in Liverpool**

Are you a highly organized and efficient individual looking for an exciting opportunity to take charge as an Office Manager in a thriving local taxi company? If you have a keen eye for detail, excellent communication skills, and a passion for streamlining operations, we want to hear from you

**Company Overview**:We are a well-established and customer-focused taxi company based in the vibrant city of Liverpool. With a strong reputation for reliability and outstanding service, we cater to a diverse range of clients, including corporate accounts, regular commuters, and tourists. As we continue to expand our account work and day-to-day operations, we are seeking an Office Manager to join our team and play a vital role in our success.

**Responsibilities**:As the Office Manager, you will be responsible for overseeing the daily operations of our office and ensuring the smooth functioning of our services. Your main duties will include, but are not limited to:
**Account Management**: Managing existing corporate accounts, fostering strong relationships, and addressing any account-related inquiries promptly. You'll work closely with our account executives to ensure clients receive the highest level of service.

**Financial Management**: Assisting with basic bookkeeping tasks, such as invoicing, tracking expenses, and handling petty cash.

**Dispatch Support**: Collaborating with our dispatch team to ensure efficient coordination of drivers and prompt response to customer requests.

**Human Resources**: Assisting with HR duties, including recruitment, onboarding, and maintaining employee records.

**Office Organization**: Implementing and maintaining office organization systems to optimize efficiency.

**Problem-Solving**: Identifying issues or challenges in day-to-day operations and proposing effective solutions.

**Customer Service**: Delivering exceptional customer service and resolving customer complaints or concerns when required.
- Previous experience in management, administration, or a related field or enthusiastic to take on and learn the role.
- Strong organizational and multitasking skills, with exceptional attention to detail.
- Excellent verbal and written communication abilities.
- Proficiency in using standard office software (e.g., Microsoft Office, Google Workspace).
- Customer-oriented mindset with a focus on delivering exceptional service.
- Ability to work independently and collaboratively in a fast-paced environment.
- A proactive attitude with a willingness to take on new challenges.
- Knowledge of the local area and taxi industry is a plus but not mandatory.

**Benefits**:

- Competitive salary package based on experience and qualifications.
- Opportunity to work with a dynamic and diverse team.
- Chance to contribute to the growth and success of a reputable local taxi company.
- Room for professional development and career advancement.

**How to Apply**:If you are excited about this Office Manager opportunity and believe you have what it takes to excel in this role, please submit your up-to-date CV and a cover letter outlining your relevant experience and skills.

Join our team and help shape the future of our growing taxi company as we continue to provide top-notch service to our valued clients. We look forward to welcoming you aboard
- ._

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

Application question(s):

- do you have access to your own vehicle to drive too and from work?

Work Location: In person