Band 4 Ict Change Administrator

2 weeks ago

Birmingham, United Kingdom Birmingham and Solihull Mental Health NHS Foundation Trust Full time

At BSMHFT we are seen as one of leading NHS organisations for innovative solutions designed, deployed and successfully adopted in operational areas. The Trust was selected as one of the handful GDEs in the country.

With digital becoming a critical dependency in Healthcare, availability of our services is essential. The skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists and a dedicated administrative team.

We are looking for an enthusiastic individual to provide a high quality administrative support function to our busy Service Transition Team. This post is a 12 month fixed term contract to work alongside the technical team.

Working as a team player, you will need to be highly motivated, flexible and enthusiastic with excellent organisational, communication and problem solving skills. A good understanding of ICT and working with Microsoft packages is essential for this role. Knowledge of working with active directory would be beneficial but full training will be given.

Experience of working in an administrative role in a busy office environment is also essential as you will need to meet deadlines and be able to work under pressure.

This comprehensive administrative support function to the team includes:
Act as the focal point of contact and be responsible for dissemination of information, messages and dealing with telephone enquiries for the team.

Accurate data entry into the ICT asset management and other ICT systems.

Receive and action domain account requests in a timely manner.

Process and monitor orders for ICT equipment, liaising with staff within the Trust regarding equipment orders.

Undertaking action notes for team and formal minute taking for other key meetings.

Other administrative duties as required.

This role is office based, working at our site in Aston, Birmingham

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities of this role, please view the attached Job description and Person Specification.

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