Administration Support Officer

Administration Support Officer - working 30 hours per week dayshift. This is a permanent position working in a Band 3 role.

We are looking for a competent and professional person for our Emergency Department at the West Cumberland Hospital in Whitehaven. This is a permanent position working 30 hours per week.

You will be expected to provide an efficient service and aid the smooth running of the Emergency Department by providing Administrative Support to the Medical Team and Administrative Team.

You will be responsible for stock and managing the procurement of medical and administrative supplies for the Emergency Department and keeping the stock levels optimised at all times.

Deal with enquires from patients and the general public as well as the medical staff in the department and will provide cover for the receptionists within the Emergency Care Collaborative.

Effectively and efficiently check stock and manage procurement of medical/administrative supplies for the Emergency Department, which includes processing orders using the Trust System (NEP Cloud) and checking that stock levels are optimised at all times.

Appropriately check and organise supplies following deliveries.

Maintain and update stock information on the departmental database, implementing/improving processes and procedures where necessary.

Input data accurately in to hospital systems.

Liaise between health care professionals and members of the Emergency Department Team for new investigation requests.

Maintain understanding of the procedures, systems, waiting lists, etc. carried out within the department.

Assist with audits being undertaken in the department.

Assist other Administration Staff within the Emergency Department.

Cover sickness/leave of SDEC reception and cover lunch breaks on A&E reception when required.

Undertake receptionist duties within the department including booking patients in to clinic and ED. Maintaining accurate records. Arranging follow up appointments where necessary.

Attend and participate in departmental meetings.

At NCIC we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019 the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout North Cumbria and beyond. We are responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, video conferencing, sustainable transport and others. We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction in to the every day running of our organisation.

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information

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**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

**The changes mean that**:
the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

**Standard Check**: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

**Enhanced Check**: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following