Correspondence Officer

**Details**:
**Reference number**:

- 329284**Salary**:

- £28,700- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- CO - Prime Minister's Office**Type of role**:

- Administration / Corporate Support
- Communications / Marketing**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- LondonAbout the job

**Job summary**:
The Prime Minister’s Office enables the Prime Minister to deliver the Government’s overall priorities and to communicate them to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events & Visits team and Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. Our teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

**Job description**:
This is a unique opportunity for anyone interested in working at the very heart of Government and providing a vital link between the Prime Minister and the public while sampling the breadth of policies across departments.

The role requires good communication skills and the ability to build relationships (both with other teams within No.10 and with colleagues across Government whose advice and input is often required). You will need to be proactive in your approach to work, have an eye for detail, be able to work within hard deadlines, and contribute to the smooth running of the Direct Communications Unit. We are a diverse and welcoming team, and we strongly support apprenticeship schemes and personal development.

**Person specification**:
In particular, in this role you will have the opportunity to:

- Identify trends and anticipate problems in order to prioritise work and provide a high quality service;
- Motivate and assist colleagues to reach their potential;
- Promote a collaborative working atmosphere;
- Gain experience of working in the heart of, and across, Government within a friendly and supportive environment.

You will need to demonstrate the skills that are required for:

- Inputting information onto and maintaining databases;
- Amending standard responses and drafting occasional replies to correspondence;
- Dealing with telephone and written enquiries and requests from colleagues, staff in other government departments and members of the public;
- Commissioning ministerial replies; briefings when necessary;
- Maintaining good relationships with key stakeholders;
- Providing team administrative support.
- Working with other Government Departments to secure their cooperation, build rapport, share best practice and foster a consistent approach to correspondence.

No.10 is a friendly and fascinating place to be, and the role provides an opportunity to see how it works and interacts with other parts of Government. You will be playing an important role in the way that the Prime Minister and Government are viewed externally, protecting their reputation, and keeping the public informed.

A good working knowledge of MS Office systems (Word, Outlook, Excel) is essential and an interest in current affairs is desired.

You will be expected to have or develop a high standard of written English and reading comprehension, including grammar, spelling and punctuation.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Delivering at Pace
- Working Together
- Changing and Improving

**Benefits**:

- Alongside your salary of £28,700, Cabinet Office contributes £7,749 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**Application process**

Please include a CV and Behaviour statements against the following behaviours;
- Communicating and Influencing
- Delivering at Pace
- Working Together****:

- Changing and Improving

**Selection process**

Expected sift date - Mid Dec
Expected interview date/s - Late Dec
Interview location - TBC

**Reasonable adjustments**

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to o