Guest Service Agent
6 days ago
Could you be our friendly face for pentahotel Reading?
pentahotel Reading is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
You will ideally have experience within a similar role or have worked in customer service.
**Key responsibilities**
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Liaising with the appropriate departments to maintain a high quality service for our customers
- Knowledge of OPERA
- Serving food and drinks to our guests
**Attributes**
- A warm, confident and friendly approach
- Self-motivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
**This is how we work together**
- A competitive salary
- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Casual dress code
If this sounds like you, please get in touch. Your future with Penta Hotels begins here.
**Job Types**: Full-time, Part-time
**Salary**: £21,840.00 per year
Expected hours: 40 per week
Schedule:
- Night shift
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: PR26
-
Regional Guest Service Ambassador
2 weeks ago
Reading, United Kingdom Rapport Guest Services Full timeJob Introduction **We are recruiting a Guest Services Ambassador to join our team at one of our prestigious client's office in Reading.** This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering...
-
Central Reservations Agent
2 weeks ago
Reading, United Kingdom Coppa Club Full timeWe have an exciting new opportunity for an experience restaurant **Reservations Agent** to join our Reservations Team. Reservations are open **7 days a week from 9am - 9pm, **this means there will be regular weekend’s involved - To ensure that all calls and online enquiries are responded to in a professional and timely manner - To work closely with all...
-
Reading, United Kingdom Oxygen - Head Office Full timeA leading activity park company in Reading is seeking full-time contact centre agents to deliver exceptional service to guests. Responsibilities include assisting with bookings, providing information, and resolving inquiries while embodying a fun and energetic spirit. Candidates must be positive, outgoing, and passionate about creating memorable experiences...
-
Reservations Agent
2 days ago
Reading, United Kingdom The Roseate Reading Full timeWe are looking for an enthusiastic, talented and dedicated Reservations Agent to join our luxury hotel brand at The Roseate Reading. The Hotel is known for its spectacular attention to detail that ensures a bespoke, luxurious experience for its guests. Whether it is the 86,000 Italian-glass beads in the chandelier that hangs from the top of the building or...
-
Customer Service Agent
2 weeks ago
Reading, United Kingdom Northgate Vehicle Hire Full time**Salary**: £29,407 pa + bonus up to £1,470 pa OTE **Weekly Hours**: 42.5 hours / week ** As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers...
-
Reservations and Events Agent
2 weeks ago
Reading, United Kingdom Valor Hospitality Full time£25958.4 per annum/ £12.58 per hour, 40 hours per week (5 days) We are looking for a friendly, passionate and energetic Reservations and Events Agent to join our team. **The Role** As Reservations and Events Agent you’ll be on the front line, delivering on our mission! You’ll be delivering attentive customer focused service, understand brand...
-
Customer Service Support Agent
2 weeks ago
Reading, United Kingdom Education Development Trust Full timeAbout the role**Job Title**: Customer Service Support Agent **Location**:_ _**Reading (with flexibility for hybrid or remote working) **Salary**: Circa** **£21,000 per annum **Job type**:Fixed term to permanent **Benefits**:A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development...
-
Customer Service Agent
4 days ago
Reading, United Kingdom UTP Merchant Services Ltd Full time**Position**:Customer Service Agent **Reporting To**: Retentions Manager **Status**:Permanent **Salary**:£20,000 per annum plus benefits **Hours: Full Time** **Based**:Reading **The Company**: With a customer base of over 20,000 customers, approximately £3 billion is processed across UTP’s estate of credit card machines each year with many hundreds...
-
Customer Service Agent
2 weeks ago
Reading, United Kingdom Thames Water Full timeCustomer Service Agent Step into our Operations team and become the friendly voice our customers can count on! As a Customer Service Agent, you’ll help support people with their water and wastewater service issues and enquiries. What you’ll be doing as a Customer Service Agent Use your problem‑solving skills and friendly approach to actively listen,...
-
Customer Service Agent
2 days ago
Reading, United Kingdom Smart edge solutions Full time**Job Details**: **Position** : Customer Service Agent. **Location** : Reading, UK. **Job type** : Permanent **Job Description**: Appropriate professional skills and abilities (including level of ability): - Basic Microsoft office skills - Basic Telecom knowledge - Good Verbal and Written Communication skills - Ready to work in contact centre...