Kitchen Manager

Job Ref: KGH11015

Branch: Holiday Inn Norwich City

Location: Holiday Inn Norwich City, Norwich

Salary/Benefits: From £32,000 per annum plus service charge and excellent company benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: 05:30-23:00

Hours per week: 40

Posted date: 26/11/2025

Closing date: 28/12/2025

The role

Our Kitchen Managers are responsible for delivering an efficient, effective and profitable kitchen service that complies with all Health Food Safety requirements. You will lead, develop and motivate your team of Line Chefs to delight our guests with delicious specials, create a positive work culture and ensure all brand and company objectives are met.

The role reports directly to the Hotel Manager.

Kitchen Manager responsibilities will include:

• Leading the kitchen function at the hotel
• Leading, motivating, and developing all line chefs to support continuing service excellence, safety, and demonstration of company values and culture.
• Review guest feedback frequently and seek new, innovative ways to improve the guest experience.
• Managing all kitchen-related office administration and third-party contractors.
• Partnering with other functional leaders within the hotel to ensure smooth operation across departments to enhance levels of guest service.

Other businesses may call this role Head Chef.

At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. We aim to create an inclusive workplace for everyone. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact if you have any questions. We are committed to supporting any adjustments you may need.

Full details of the role will be discussed with the shortlisted candidates. If you'd like to find out more about the role before applying, why not reach out to our resourcing team at

Benefits

Our rewards package includes:

• Discounted hotel stays around the globe, with food and beverage discounts.
• Attractive discounts across many major retailers, restaurants, and events
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
• Personal and career development, including apprenticeships.
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice

What you'll bring to the team

To be successful in that role you will have previous experience in managing kitchen operations in compliance with all standards and regulations. Your skills in leadership and motivational communication and interpersonal abilities will be vital to success. Ability to manage budgets and control costs effectively is something you are passionate about and deliver consistently.

Next steps

A member of the hotel team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager.

Who are Kew Green Hotels?

Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across leading hotel chains, including IHG Hotels Resorts, Marriott International, Wyndham Hotels Resorts and Hilton, what unites us all is our values. Please view our website for more details.

The Holiday Inn Norwich City is a mere 10 minutes from the charming medieval centre, where you can stroll around the beautiful walkways of the city, exploring the many shops or Cathedral. Being just a short walk from Norwich's main line train station the Holiday Inn Norwich City is perfectly located to suit both business guests and families who are looking for the ideal location.

What's more, with our hotel overlooking the famous Norwich City Football Club, our guests have the luxury of front row seats from the comfort of their bedroom. So with plenty to see and do, Holiday Inn Norwich City is the ideal choice for guests wishing to stay, play, work and relax.