Kitchen Sales Consultant

Kitchen Sales Consultant - Norwich (No experience needed)

Who we are

We're Benchmarx Kitchens & Joinery, part of the Travis Perkins family since 2006. We're all about delivering stylish, high-quality kitchens that cater to all tastes and budgets. With over 150 branches and showrooms, we offer top-tier appliances, worktops, and joinery from leading brands.

We work closely with installers to design and deliver ready-assembled kitchens that truly inspire our customers. We're a team that values collaboration, innovation, and customer satisfaction, and we're always looking for passionate people to join us on our journey.

What you'll be doing

As a Kitchen Designer, you'll bring creativity and a customer-first mindset to deliver stunning kitchen designs for both Trade Customers and Homeowners. You'll use CAD to create custom plans, drive sales by maximising add-ons, and manage your quote bank to meet targets. Building strong, long-term relationships with customers is key to your success. Don't worry if you don't have experience in the sector — we'll provide all the training and development you need. Our most successful Kitchen Designers come from a variety of backgrounds, but they all excel at delivering an exceptional customer experience. If you're passionate about design and sales, we'll help you succeed

What's in it for You?

When you join us, you're not just taking a job — you're becoming part of a dynamic, growing team that's passionate about delivering high-quality kitchens and exceptional service. At Benchmarx, we're more than just a company — we're a place where your ideas are valued, and you can make a difference every day. Come join us and be part of something special

• Market-leading induction and onboarding, including CAD training and full product knowledge support to help you succeed.
• 12-month Apprenticeship program offering a combination of CAD, design inspiration, and product knowledge training, leading to a Level 3 Apprenticeship in Furniture Design.
• Study time built into your working week to ensure you can achieve your qualification without affecting your work-life balance.
• Fantastic support network through 1:1 coaching, mentoring, and ongoing technical and skills training to progress your career.
• Starting salary of £12.30 per hour plus uncapped commission, with an OTE of over £30k in your first year. Our top earners earn considerably more
• Performance-based bonuses to reward your hard work.
• Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth.
• Generous contributory pension scheme to secure your future.
• Exclusive colleague discounts across various Group businesses, including 20% off at Toolstation.
• Wellbeing support to keep you feeling your best.
• MyPerks discounts at top retailers, restaurants, and more

Working hours: Monday - Friday 7.30am-5.00pm and Saturday's 8am-12pm (working 2 in 4 Saturdays). We offer flexible working hours - this can be discussed at the interview stage.

What you'll be responsible for

• Designing for Traders and Homeowners: Using your newly gained product knowledge and design skills, you'll create bespoke kitchen designs that meet customer needs and exceed their expectations.
• Building Lasting Relationships: You'll get to know customers on a first-name basis, developing strong, long-term connections by delivering top-notch service and support.
• Working with Homeowners: You'll produce accurate kitchen plans and quotes, truly understanding their project to design their 'perfect' kitchen while keeping Trade Customers updated throughout the process.
• Creative Flair & CAD Expertise: Using CAD, you'll design dream kitchens that reflect the customer's vision, asking the right questions to tailor the solution to their needs.
• Networking & Collaboration: Building a strong customer base to meet targets, you'll also work closely with the external Sales Rep to ensure customer requirements are met.
• On-Site Visits: Not all customers will come to the branch, so you'll visit homes or building sites to create inspirational designs on CAD and present them to clients.
• Safety First: Safety is key, so you'll ensure colleagues and customers leave the showroom safely by following all safety policies and procedures.

Who you are

You'll need to be:

• No Industry Experience Needed: We're looking for transferable skills, a passion for delivering outstanding customer service, and a drive to exceed sales targets.
• Methodical & Tenacious: You'll be detail-oriented, organised, and determined to achieve results, with a strong focus on planning and execution.
• Excellent Communicator: With great communication skills, you can connect with a diverse range of individuals, from homeowners to tradespeople.
• Friendly & Outgoing: Your approachable, positive personality will shine through, making customers feel valued and building lasting relationships.
• You also will need a full valid driving licence.

How to Apply

Ready to be part of something big? Apply now and join a company that truly values its people. We can't wait to hear from you

We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

If you're offered the role, it will be a conditional offer, subject to a few background checks. These include a basic DBS check, a media search, and a review of your work history for the past 3 years. We do this to ensure we're keeping both our business and customers safe, and we appreciate your understanding.