Business Support Officer

1 day ago

Repton DE BP, United Kingdom The Dragon, Willington Full time

About the Role

We are seeking an organised, proactive, and commercially minded Business Support Manager to join our growing hospitality group. With over five busy sites, this role is essential in supporting the smooth day-to-day running of the business, enhancing operational efficiency, and ensuring our teams deliver exceptional guest experiences.

The Business Support Manager acts as a central point of coordination across all venues, providing administrative, operational, and strategic support to help our managers and teams perform at their best.

Key ResponsibilitiesOperational Support

  • Work closely with General Managers to streamline daily operations across all sites.
  • Support venue teams with systems, processes, and compliance requirements.
  • Assist with rota reviews, labour management, and ensuring effective staffing levels.
  • Monitor and report on operational KPIs, highlighting areas for improvement.

Administrative & Business Support

  • Maintain accurate documentation, policies, and internal communication tools.
  • Support with supplier management, including price checks, deliveries, and queries.
  • Assist with onboarding processes, including new starter paperwork and training compliance.
  • Manage business-wide calendars, key deadlines, and internal updates.

Financial & Commercial Support

  • Provide weekly reporting on revenue, labour, stock, and other performance metrics.
  • Assist with stock management processes, including coordinating stock takes and analysing results.
  • Support financial auditing and compliance checks across all venues.
  • Work with site managers to identify cost-saving opportunities and efficiency improvements.

People & HR Coordination

  • Support HR processes including absence management, return-to-work documentation, and training matrix tracking.
  • Coordinate internal communication to ensure teams across all sites remain engaged and informed.
  • Provide guidance to managers on operational HR issues within your remit.

Project & Systems Management

  • Assist in rolling out new systems, processes, and business initiatives across sites.
  • Lead or support projects such as menu launches, events, refurbishments, or brand updates.
  • Ensure consistent standards and best practices are maintained across all venues.

Key Skills & Attributes

  • Strong organisational skills with the ability to manage multiple priorities.
  • Confident communicator able to work effectively with managers, suppliers, and senior leaders.
  • Excellent attention to detail and a proactive problem-solver.
  • Good understanding of hospitality operations and systems (EPOS, rota systems, stock software, etc.).
  • Competent with Microsoft Office or Google Workspace.
  • Ability to travel between sites as required.

Experience

  • Previous experience in hospitality operations or a multi-site support role is essential.
  • Experience working with senior leadership teams and supporting venue management.
  • Strong understanding of operational compliance, labour management, and hospitality processes.

What We Offer

  • Competitive salary.
  • Opportunities for professional development and progression.
  • A dynamic environment within an expanding hospitality group.
  • The chance to make a meaningful impact across multiple venues.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Benefits:

  • Employee discount
  • Work from home

Work Location: In person

  • Business Support Officer

    1 week ago

    Derby DE, United Kingdom SENAD Group Full time

    VacancyBusiness Support Officer, Derby12 month fixed term contract, early December startFull time hours per week, 25 days holiday plus bank holidays, pension scheme, EAP, free parking, staff discount scheme_ Salary range £24,500 - £26,000pa_The SENAD Group provide specialist education, care and community support for the most complex, vulnerable and hard to...

  • Senior Business Support Officer/Office Manager

    5 days ago

    Belper DE, United Kingdom SENAD Group Full time £28,000 - £30,000 per year

    VACANCY – ALDERWASLEY HALL SCHOOLSenior Business Support Officer/ Office ManagerSalary: £ 28,000 - £30,000 – dependent on qualifications & experienceContract: Full time, permanentHours: 37.5 hours per week, Monday – FridayHoliday: 25 Days plus bank holidaysAlderwasley Hall School and Sixth Form provides exceptional education for day and residential...

  • Office Administrator

    2 weeks ago

    Alfreton DE BP, United Kingdom d85f6944-0b84-477c-af9f-f235ea1780dd Full time £24,520 per year

    OverviewWe are seeking an experienced and passionate Office Administrator to work with an establised team. The ideal candidate will be responsible for gerneral office duties such as dealing with calls of different types, this is a big part of the job, along with emailing, filing etc. As an Office Adminitrator at Higham Press you will play a key role in the...

  • Safeguarding Compliance Officer

    2 weeks ago

    Repton DE FH, United Kingdom REPTON SCHOOL Full time £18,000 - £25,308 per year

    Job IntroductionThe Safeguarding Compliance Officer is a significant role, acting as one of the Deputy DSL Team, and taking operational responsibility for the management of safeguarding administration across the school on a day-to-day basis. The Safeguarding Compliance Officer plays a critical role, supporting the school in ensuring full compliance with...

  • Finance and Business Support Officer

    2 weeks ago

    Belper DE, United Kingdom dd8d9acb-1a2e-4b48-bf48-7cd7bac416c0 Full time £32,000 - £38,000 per year

    ABOUT THE COMPANYCyber1st is an agile, innovative technology company driven to solve complex customer requirements in the field of high integrity critical security technologies, where absolute confidence in operation is a prerequisite not an ambition.Our culture is always to strive towards excellence in everything that we do, this is not a sound bite but an...

  • Business Support and Systems Assistant

    1 week ago

    Bakewell DE, United Kingdom Longbow Bars & Restaurants Ltd Full time

    Business Support and Systems Assistant– £26,000+ | Full-Time | BakewellJoin Our Team at Longbow VenuesWe're on the lookout for our next Longbow Legend — someone organised, proactive and ready to make things happen behind the scenes.At Longbow Venues, we're more than just a hospitality group. We believe in creating venues full of passion and character....

  • Business Support Coordinator

    5 days ago

    Matlock DE YH, United Kingdom YHA (England and Wales) Full time £24,000 - £27,000 per year

    Business Support Coordinator - TransformationHybrid – National Office (Matlock, DE4 3YH) and home workingPermanent, full-time contract 37.5 hours per week£24,000 - £27,000 per annum (applies to all, including those under the age of 21)A fantastic opportunity has arisen to join Business Support Team as a Business Support Coordinator –...

  • Finance Support Officer

    7 days ago

    Dumfries DG DE, United Kingdom The Food Train Ltd Full time £26,000 - £32,000 per year

    Title: Finance Support OfficerSalary: Circa £26,000 FTEHours: 20 hours per weekResponsible to: National Finance ManagerLocation: the post will be based in our main Dumfries Head Office but may involve travel, from time to time, to other Food Train branches to assist staff with induction and training.Context: Food Train Head Office in Dumfries manages and...

  • Sales & Business Admin

    1 week ago

    Derby DE BF, United Kingdom Locally We Do... Support Services UK Full time £22,000 - £28,000 per year

    All aspects of Sales & Business Administration to help upscale the Locally We Do... Group of Companies to achieve their targets and growth plans to be the number one Go-To Company in each of the Industries we operate in. We offer a range of support services to the Elderly, Vulnerable & Disabled in our local communities, supporting them to continue living in...

  • Receptionist

    7 days ago

    Derby DE BP, United Kingdom Derbyshire Community Health Services NHS Foundation Trust Full time £14,000 - £22,000 per year

    Come and join our team working for Community First at Perth House Assessment Hub.Community First provides short term support to help people regain independence in their own homes following a period of ill health or hospital admission. For those unable to return directly home from hospital may have a short stay in Perth House where we support in re-enabling...