Business Support and Systems Assistant

Business Support and Systems Assistant– £26,000+ | Full-Time | Bakewell

Join Our Team at Longbow Venues

We're on the lookout for our next Longbow Legend — someone organised, proactive and ready to make things happen behind the scenes.

At Longbow Venues, we're more than just a hospitality group. We believe in creating venues full of passion and character. Whether you're working with us, visiting one of our venues or part of our Head Office team, people always come first.

The Role: Business Support and Systems Assistant

We're looking for a highly organised and detail-driven Business Support and Systems Assistant to join our Head Office team in Bakewell.

You'll work closely with one of our Company Directors to keep our systems running smoothly, maintain compliance standards and support operations across our venues.

It's an exciting opportunity for someone with experience in office administration, operations, facilities coordination or IT systems who's looking for variety and responsibility.

What You'll Be Doing

1. Systems Management (Primary Focus)

2. Support and maintain our Zonal suite including Menu Manager, Aztec, Acquire and Enterprise

3. Troubleshoot issues, coordinate with Zonal support and oversee till updates or menu rollouts
4. Monitor data accuracy and system integrations across venues

5. Assist with invoicing and other organisational tools

6. Compliance & Operational Administration

7. Manage health and safety, licensing and venue compliance documentation

8. Maintain audit records and ensure systems align with compliance requirements

9. Liaise with contractors and vendors for maintenance and inspections

10. IT & Technical Coordination

11. Liaise with external IT support for system upgrades, device maintenance and connectivity

12. Track and manage hardware inventory including devices and tablets

13. Support the smooth running of Mac, iOS and Microsoft systems across the business

14. Venue & Maintenance Support

15. Work with the Director and maintenance team to plan works, source materials and track progress

16. Support venue presentation and décor maintenance, coordinating suppliers, quotes and schedules

17. Contribute to wider venue management projects and operational improvements

18. Procurement & Budget Management

19. Assist with ordering and purchasing for venues and Head Office, ensuring adherence to budgets

20. Support stock control and cost management through accurate documentation

6. Multi-Tasking & Prioritisation

• Balance multiple tasks and projects efficiently while maintaining exceptional attention to detail
• Communicate clearly across departments to ensure deadlines are met and operations run smoothly

Key Skills & Attributes

• High attention to detail and accuracy
• Process-driven and comfortable managing documentation
• Excellent organisational and communication skills
• Confident using computers and systems (Mac/iOS and Microsoft Office essential)
• Proactive, hands-on problem solver with a calm and positive approach

The Details

• Location: Bakewell Head Office – this is an office-based role, so you'll need to live locally or within a commutable distance
• Hours: Monday to Friday, with some flexibility required during new venue openings or essential maintenance
• Salary: From £26,000 per year

What We Offer

• Christmas Day off every year
• Long Service Awards
• Staff Parties and Competitions
• Career Progression opportunities across the group
• Employee Discounts at all Longbow venues
• Discounted or free meals when working from a venue
• Free on-site parking

Everyone is Welcome

We're committed to creating a diverse and inclusive workplace where everyone belongs.

If you're passionate about people, operations and hospitality, we'd love to hear from you — no matter your background or experience.

Operations Assistant | Systems Administrator | Compliance Coordinator | IT Support | Hospitality Operations | Zonal | Microsoft Office | Mac | iOS | Facilities | Maintenance | Procurement | Venue Management | Bakewell | Longbow Venues

Job Type: Full-time

Pay: From £26,000.00 per year

Benefits:

• Company pension
• Employee discount
• Flexitime
• On-site parking
• Referral programme

Work Location: In person