Sales Development Manager

6 days ago

London, Greater London, United Kingdom Reward Gateway Full time £65,000 - £70,000
Sales Development Manager

Department: Sales

Employment Type: Full Time

Location: London

Reporting To: UK Sales Development Director

Compensation: £65,000 - £70,000 / year


Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions—'Making the World a Better Place to Work' and 'Enriching Connections, For Good'—we're committed to transforming workplaces and improving people's daily lives. 

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.
 
Your Role in our Mission:
We are seeking a Manager for our Sales Development team to drive our outbound strategy and execution, empowering our Sales Development Representatives (SDRs) to consistently exceed performance goals.

You will focus on accelerating new logo revenue growth through leading, coaching and developing our SDRs to create high quality sales opportunities for our Account Executives. You will own the daily rhythm of the team, ensure outbound and inbound activity translates into a qualified pipeline, and be hands-on in adapting and refining our messaging for the HR buyer.

What's In It For Me?
A chance to be part of an extremely well established, stable and high growth 'Unicorn' SaaS company with over 50 benefits in our employee benefits package, including:
  • Commision Based Bonus
  • A flexible holiday plan of up to 40 days per year  
  • £400 a year Wellbeing Allowance  
  • Private Medical Insurance  
  • Allowance for professional development books, E-books, and podcasts  
  • Contributory pension scheme 
  • Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands 
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing

Flexible, Hybrid Working:  
The office is for you to use as much as you like. Our UK Sales teams usually work from our Dean Street office 2 per week, including our Sales Team Days on Tuesday and Thursday. 

What You'll be Doing:
  • Lead and develop a team of circa 5 new business outbound SDRs. 
  • Ensure your team's delivery of meeting and pipeline targets through supportive leadership and hands on coaching. 
  • Monitor and manage vital KPIs such as activity levels, lead volumes and conversion rates through the sales funnel.  
  • Collaborate with your fellow SDR manager to promote and share best practice across the sales development department as a whole.  
  • Proactively work with marketing, sales and other teams to maximise the effectiveness of your team's inputs and outputs.  
  • Design and optimise outbound strategies and tactics across multichannel outreach (cold calls, email, video, LinkedIn, direct mail).
  • Diagnose frictions in the sales funnel and lead initiatives to improve conversion and velocity. 
  • Actively support the hiring, onboarding, performance management and succession planning of the team. 
  • Design and run regular development sessions such as call reviews, interventional support and elite level coaching, both 1:1 and group. 

Skills, Knowledge and Expertise
  • Proven experience managing outbound SDR / inside sales teams in a SaaS / high growth environment. 
  • Track record of over-achievement in pipeline generation roles. 
  • Strong coaching mindset - you enjoy developing talent and raising performance. 
  • Deep understanding of outbound prospecting, multi-channel cadences, messaging and ABM principles. 
  • Practical awareness of modern outreach best practice, including responsible use of AI tools, sequencing platforms, conversational intelligence and emerging prospecting tactics. 
  • Excellent analytical ability: building dashboards, forecasting, capacity planning, performance diagnostics. 
  • Proficiency with Salesforce (or equivalent CRM), Sales engagement tools (e.g. Salesloft / Outreach), LinkedIn Navigator, intent and data enrichment tools (6Sense, Lusha, Usergems etc). 
  • Excellent stakeholder relationship skills - you'll partner with Sales, Marketing, RevOps, Enablement and senior leadership. 
  • Comfortable in a fast paced / changing environment, taking ownership and pushing for improvement. 

The Interview Process:
  • Screening call with member of the Talent Acquisition Team 
  • First stage interview & Take-Home Assessment with Hiring Manager & SDR Leadership Team Member 
  • Final interview with UK Sales Development Director
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
 
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work 

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