Sales Office Administrator

2 hours ago


Tewkesbury GL, United Kingdom Lakes Bathrooms Full time

An exciting opportunity has become available for a Sales Administrator within the Sales Order Processing team. The successful candidate will be responsible for managing the account from initial account setup through to processing orders and maintaining communication with the customer.

Responsibilities:

· Process orders from a shared inbox, advising customer of any price discrepancy or stock issue and delivery date

· Process orders taken over the telephone, advising delivery dates and stock availability

· Answer telephone queries from customers relating to price, stock levels or delivery issues

· Ensure customer pricing is up to date on Sage

· Ensure customer information is up to date on Sage and the CRM system

· Take part in product training and keep up to date with new products

· Contribute towards departmental KPI's

· Support the external Area Sales Managers with administrative tasks

· Carry out general administration duties related to a busy sales department

· Cross teamworking and support

Skills:

· Previous sales order processing experience is essential

· Customer focused with strong communication skills, both written and verbal

· Confident on the telephone and willing to be an active member of the call centre

· Accurate with high attention to detail

· Previous experience with Sage and CRM software - desirable

· Competent in use of Outlook and Excel

· Comfortable in policing sales pricing and discounts

· Ability to prioritise own workload and work to deadlines

· Confident in contributing to new ideas/solutions

· Embrace continual change

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Store discount

Work Location: In person

Application deadline: 07/11/2025



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