Receptionist Front of House

4 days ago

London, Greater London, United Kingdom Jellycat Full time

For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

Join the playful heart of Jellycat; our London office. As the Receptionist, you'll be the welcoming face of a company where creativity, quality, and joy come together. This role is perfect for someone who brings warmth, professionalism, and a keen eye for detail to every interaction. From greeting guests with a smile to keeping our beautifully designed office running smoothly, you'll help create a front-of-house experience that reflects the charm and imagination at the core of our luxury brand. This role is onsite office based 5 days a week.

You'll be;

  • Greeting and assisting all visitors and directing them appropriately, ensuring a welcoming atmosphere.
  • Maintaining exceptional standards of cleanliness and presentation of the Reception areas.
  • Organising and preparing catering for external and internal meetings.
  • Receiving, sorting, and distributing daily mail and deliveries with efficiency.
  • Providing basic administrative support (e.g., data entry, filing, copying).
  • Maintaining visitor logs and issuing security passes for all visitors.
  • Coordinating with internal departments as needed.
  • Supporting the Office Manager with office operations and ad hoc tasks, including ordering supplies and liaising with vendors.
  • Working with White City Reception to ensure a seamless experience for all visitors and guests.
  • Supporting the Office Assistant with welcome packs and organise new starter passes.

You'll have;

  • Proven experience as a receptionist, front desk representative, or similar role.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills, particularly with changing priorities.
  • A keen eye and attention to detail.
  • The ability to multitask and remain calm under pressure.
  • A high level of discretion and respect for confidentiality.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • A professional presence with a friendly and approachable appearance.
  • A passion for delivering memorable experiences.
  • A flexible and adaptable approach.
  • Ideally First Aid & Fire Marshall trained/ general health & safety awareness.
  • Ideally an understanding of GDPR.

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