People & Culture Administrator

Join us as a People & Culture Administrator at The Dorchester & 45 Park Lane, recognised as one of 'The Sunday Times Top 10 Best Places to Work for' in 2024 & 2025 and 'Hotel of the year – London' at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll do
Role
As a People & Culture Administrator you'll love what you do and take pride in delighting our employees. You will be the first point of contact for our employees and you will be able to demonstrate our Core Value daily (Passion, Personality, Respect, Working together, and Creativity). Some of the key functions essential for the role are:

• General HR Administration duties that including weekly HR Report, monthly Length of Service and Birthday Lists, new starters uploads, prepare and distribute the Starters & Leavers Report and special leave administration processing.
• You will required to conduct routine audits of employee files and HRIS for accuracy/compliance and support GDPR compliance (archiving or deleting data according to retention policy).
• You will be involved in supporting DEI initiatives as well as conduct and track DBS and DVLA Checks as required.
• You will manage and update HR noticeboards and digital screens and organise and coordinate "Legends of the Month" ballots and reward distribution.
• You will also support in planning Nationality Day events, collaborating with wider team when creating the Values Awards and prepare and submit Guest Experience Stay Letters to the Revenue team as required.
• You will provide administrative support for the hotel's induction programme and to the Learning & Development team.
• You will manage all L&D administrative tasks including processing cross trainings requests and coordinating the Training Room Calendar
• You will post job adverts on all job boards as required, assisting with social media postsand support with career fairs participation and materials preperation.
• You will be processing new starter paperwork and issue employment contracts as well as conduct Rights to Work checks and process employment references.
• You will be responsible for the complission of benefits administration tasks related to F&B discounts, spa bookings and complimentary stays.

What you'll bring
Essential Skills And Experience

• High attention to detail and accuracy
• Proactive and solutions-oriented mindset
• Ability to prioritise and work effectively under pressure
• Confident using HRIS systems and MS Office Suite
• Strong communication and interpersonal skills
• Discreet and professional with confidential information
• Exceptional organisational and time management skills

The items shared are the essence of a day in the life of a People & Culture Administartor, but we'll make sure you are provided with specifics on how we care for our hotel.

What You'll Get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts at The Dorchester Collection hotels: Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on or email

so that we can discuss how we can support you through this process.