Patient Coordinator

2 weeks ago

Amersham HP AY, United Kingdom 159c1ad9-f1bd-489f-92d4-ade4fc81c6f2 Full time £18,250 - £31,026 per year

JOB DESCRIPTION

We are looking to hire a medical Patient Coordinator with excellent organisational and administrative skills. Patient Coordinators are expected to be compassionate and discrete with superb time management and record-keeping skills.

To ensure success, the successful should be confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

KEY RELATIONSHIPS/CONTACTS

Internal:

  • Practice Manager
  • Senior Patient Coordinator
  • General Practitioner
  • Doctors in Training
  • Practice Nurse Team
  • Administration Team
  • Secretarial Team
  • Health Visitors
  • Community Nurses
  • Pharmacist

External:

  • Patients, carers and relatives
  • Local pharmacies
  • Local hospitals
  • Local laboratory services
  • Ambulance Service
  • Out of hours service
  • Practice suppliers

Patient Coordinator Main Responsibilities:

  • Greet and attend to patients in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
  • Answer all phone calls in a professional and courteous manner.
  • Perform all duties within surgery regulations.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between medical departments with discretion and professionalism
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.
  • Ensure that stock levels are adequate and orders are made meticulously.
  • Communicate medical results to patients under clinical supervision.
  • Complete accurate documentation of patient visits.

We are looking for 2 candidates to cover the following days and hours:

Candidate 1:

Monday: Off

Tuesday: 12pm - 6.30pm

Wednesday: Off

Thursday: 8.00am pm

Friday: 8.30am - 5.00pm

Candidate 2:

Monday: 1.30pm - 6.30pm

Tuesday: Off

Wednesday: Off

Thursday: 1.30pm - 630pm

Friday: 1.30pm - 6.30pm

Job Types: Part-time, Permanent

Pay: £18,250.53-£31,026.34 per year

Expected hours: 15 – 18.5 per week

Benefits:

  • Company pension
  • Employee discount
  • On-site parking
  • Sick pay
  • Store discount

Experience:

  • Medical Receptionist: 1 year (required)
  • Medical Secretaries & Receptionists: 1 year (required)

Work Location: In person

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