Receptionist/Patient coordinator
20 hours ago
Would you like to work for a forward-thinking and dynamic dental practice?
At Kreate Dental, we pride ourselves on delivering excellent patient care in a professional, friendly, and supportive environment. We invest in the latest technology and actively encourage our team to grow, learn, and develop their careers.
We're now looking for a Dental Receptionist / Patient Coordinator to join our welcoming team at our four-surgery practice in Dartford.
Hours
· Monday: 8:45am – 5:30pm
· Tuesday: Either 8:45am – 5:30pm or 11:15am – 20:00pm
· Wednesday: 8:45am – 5:30pm
· Thursday: Either 8:45am – 5:30pm or 11:15am – 20:00pm
· Friday: 8:45am – 3:30pm
· One Saturday per month: 8:45am – 2:15pm
(Only one late night a week required)
(Full-time and part-time applications welcome)
Key Responsibilities
· Welcoming patients and providing an outstanding first impression
· Coordinating patient journeys from enquiry to treatment completion
· Managing the appointment diary and handling bookings or adjustments
· Supporting clinicians by ensuring smooth communication and organisation
· Handling telephone calls, emails, and payments with professionalism
· Assisting with treatment plan discussions and patient follow-ups
· Coordinating Open days
About You
· Friendly, approachable, and highly organised
· Confident in providing excellent customer service in a busy environment
· Computer literate (experience with dental software preferred)
· Previous experience as a Dental Receptionist or Patient Coordinator is ideal
· Professional and proactive, with a keen eye for detail
Why Join Kreate Dental?
· Supportive, modern, and friendly team culture
· Ongoing training and genuine opportunities for career progression
· Well-established and loyal patient base
· State-of-the-art facilities and technology
· Opportunity to play a key role in the continued growth of the practice
How to apply: Please send your CV and a short cover note explaining why you'd be a great fit for this role.
Due to the high volume of applications, only candidates with relevant experience will be contacted for interview.
Job Type: Full-time
Pay: From £29,000.00 per year
Work Location: In person
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