Dental Receptionist/Administrator

5 days ago

Epsom KT DA, United Kingdom Epsom Smiles Full time £27,040 - £31,200 per year

Dental Receptionist – Private Practice in Epsom

We're a private dental practice in Epsom built on a simple belief: happy team = happy patients.

What Makes Us Different?

  • Be part of creating something special from day one.
  • Your voice will matter – help shape our systems, patient journey, and admin processes.
  • Work with modern digital systems and the latest technology.

If you're an experienced dental receptionist (or a receptionist with healthcare/dental exposure) who believes dentistry can be better, we'd love to hear from you.

Responsibilities

Reception & Patient Care

  • Welcome patients warmly and professionally, creating a calm and friendly first impression.
  • Manage appointment bookings, recalls, cancellations, and waitlists using the practice software.
  • Handle telephone enquiries, emails, and patient messages promptly and efficiently.
  • Process payments, membership plans, deposits, and maintain accurate patient records.
  • Support patients with registration, medical histories, consent forms, and confidentiality compliance.
  • Coordinate with clinicians to ensure a smooth daily schedule and timely patient flow.
  • Maintain a well-organised reception area and contribute to an excellent overall patient journey.

Administrative Support

  • Assist with day-to-day administrative tasks including correspondence, reports, and filing.
  • Monitor stock items and liaise with the clinical team when needed.
  • Support practice compliance and follow protocols on our compliance portal, training will be provided for this.

Skills & Qualities

  • Previous dental or healthcare reception experience strongly preferred.
  • Excellent communication: warm, clear, and approachable.
  • Confident with dental or medical software (we'll train you on our systems).
  • Organised, detail-oriented, and able to multitask in a busy environment.
  • Calm under pressure, with a patient-focused mindset.
  • Proactive, adaptable, and eager to learn.
  • Dental nursing experience or interest in training (optional) – we're happy to support career development.

If you're passionate about exceptional patient care, enjoy being part of a supportive team, and want to work somewhere your input truly matters, we'd love to hear from you.

Location: Epsom High Street

Job Types: Full-time, Part-time, Permanent

Experience:

  • Dental receptionist: 1 year (preferred)

To apply, send us your CV and a short note about why you'd be a great fit.

Job Types: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Experience:

  • Dental receptionist: 1 year (preferred)

Work Location: In person

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