Service Manager

Role Description

PBS Home Manager - Make Every Day Matter

Location:

Byfleet, Surrey

Salary:

From £47,150 to £50,922 per annum plus benefits.

Hours:

37.5hrs per week

Driving Licence:

Manual UK licence essential

Visa Sponsorships:

Not available

An exciting opportunity has arisen for an experienced PBS Service Manager to lead our brand-new supported living homes, set to open following building completion in January 2026. We are recruiting now so the successful candidate can begin shaping the team, overseeing recruitment and conducting initial assessments for the individuals we'll be supporting. If you have PBS expertise and are ready to make a meaningful impact from day one, we invite you to read on...

What's In It For You?

• Highly competitive salary
• An opportunity to open homes from the beginning
• Pension
• Opportunity to recruit your own team from scratch
• Good management support
• Career development

What You'll Need

• Strong English communication skills (spoken & written)
• Previous experience working within a PBS framework
• Previous experience leading, engaging with and motivating staff team
• A valid manual UK driving licence
• The legal right to live and work in the UK
• Level 5 Diploma in Health and Social Care, or equivalent or working towards.
• Knowledge of National policy and best practice for services supporting people with learning disabilities and autism
• A deep understanding of regulatory standards for supported living
• Up to date knowledge of Health and safety legislation

What You'll Be Doing

• Overseeing and running of efficient supported living home
• Ensuring that the home meets the values of the company, and that these are at the heart of everything we do
• Building therapeutic relationships that truly make a difference
• You will work closely with the PBS consultant to ensure tailored support to the individuals and ensure staff are appropriately trained, supported and coached

Who You'll Be Supporting

Byfleet Supported Living: Where Exceptional Care meets Extraordinary Lives

Byfleet Supported living is more than just a home - it's a place where adults with autism and learning disabilities are empowered to live life to the fullest.

With the purpose-built homes, every person we support receives truly personalised care from our incredible team. They're not just support workers - they are champions. Positive, non-judgemental, and consistent, they bring compassion, energy and heart to everything they do.

You'll be making a real impact with people who have:

• Autism and Learning Disabilities
• Mental health needs
• Physical and sensory disabilities

If you are an experienced PBS Home Manager, and have an NVQ Level 5 Health and Social Care or equivalent, or are willing to work towards it, you could be exactly who we are looking for

Ready to Apply?

If you're looking for a role where you don't just work - you thrive, hit that apply button and let's make a difference together.

#INSJS

Our Benefits

Why work for us?

At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:

• Recognition & Rewards: From excellence awards to long service recognition, your hard work won't go unnoticed.
• Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
• Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
• Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
• Refer a Friend: Receive £600 (Support Workers to Senior Support Worker only)

About us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safeguarding and Promoting Welfare

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.

Safer Recruitment

As part of our safer recruitment procedures, we require the following checks for all successful applicants:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered.
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.

These checks will be carried out and completed prior offering a date to start employment at SeeAbility' s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident employer.

We believe a diverse workforce drives innovation, creativity, and success. Everyone's unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

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