Business Administration Apprentice

3 days ago

Portsmouth PO DL, United Kingdom PETA Full time
About The Role

Are you a hardworking, self-motivated and enthusiastic individual looking to become part of a strong team in a varied and exciting role? If so, then this is the role for you.

PETA ltd are proud to be working with Transparent Communications to recruit and train a new Business Administration Apprentice. The business administration apprentices job role will involve providing administrative support to the management and administration team and will be an all-encompassing role involving answering phone calls, despatching goods, raising invoices and ordering stock.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

About the role:

The Business Administration Apprentice will be responsible for the following duties:

  • Answering phones and fielding customer / supplier queries
  • Working through the despatch process to ensure the timely release of orders to customer
  • Loading of invoices into Sage and raising of customer invoices off of the e-commerce system
  • Providing support to the team by chasing prices, helping on quotes when busy
  • Provide some first level of customer support via phone & e-mail
  • Take steps to resolve customer queries and complaints by speaking to the management team and/or contacting couriers and suppliers
  • Deal with complaint emails and phone calls
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public
  • Maintain a consistent and professional attitude
  • Take on additional duties when required
  • Adhere to stated policies and procedures regarding health and safety in the workplace
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role

Essential Skills:

Although no experience is required for the role of the Business Administration Apprentice, the skills listed below will be beneficial:

  • GCSE English and Maths grade 4/C (or equivalent)
  • Basic IT skills
  • Eager to learn
  • Proactive and uses initiative
  • Relationship building
  • Communication
  • Driven
  • Motivated
About Us

Transparent Communications is an IT and AV solutions provider, with vast experience of specifying and delivering solutions over the past 21 years.

We do a lot of work within the education sector but we are also members of Joscar and approved suppliers to global companies in the defence sector, having delivered over £1m worth of business to them over the past 3 years. The Ministry of Defence has also purchased from us on several occasions, with repeat orders going to several barracks / RAF bases throughout the UK. In addition to this, we've also supplied repeatedly into national government agencies and departments, including the Home Office, Crown Prosecution Service and US Embassy.

Benefits:

  • 20 days holiday plus bank holidays
  • 3 permanent staff (longest serving 10 years)
  • Training and development
  • Close to public transport links
  • A good working environment
  • Small business

Don't miss out on your opportunity for the Business Administration Apprentice role, apply today

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