Onboarding & Engagement Coordinator

Important Notice: Right to Work in the UK

Please note that candidates must have the right to work in the UK without requiring future visa sponsorship. Unfortunately, our company does not provide visa support. We appreciate your understanding.

Onboarding & Engagement Coordinator

Purpose of the Role

As our Onboarding & Engagement Coordinator, you'll be an essential part of a people-focused HR team committed to delivering a consistent and professional employee experience. Reporting to the HR Specialist, you'll ensure accurate and confidential management of employee records while supporting compliance throughout the employee lifecycle.

This position gives you full responsibility for onboarding administration—from preparing contracts and offer letters to coordinating new starter documentation and system setup. You'll be the first point of contact for new hires, shaping their initial experience and ensuring a smooth, well-organised introduction to Clayton Glass.

Beyond onboarding, you'll maintain personnel files, update HR systems, and assist with audits and reporting. Your precision, organisational skills, and commitment to confidentiality will help safeguard the integrity of our employee data.

If you thrive in a structured, process-driven environment, enjoy supporting others, and want to grow within a collaborative HR team, this is an excellent opportunity to build a rewarding career in HR administration.

Key Responsibilities

Onboarding & Welcome Experience

• Manage all aspects of onboarding administration, including preparing offer packs, conducting right-to-work checks, coordinating induction schedules, and ensuring compliance.
• Act as the first point of contact for new starters, delivering a warm, professional welcome and ensuring a seamless transition into the business.
• Continuously review and enhance onboarding materials and processes to maintain consistency and engagement aligned with Clayton Glass values.

Employee Records & HR Administration

• Maintain accurate employee records across HR systems and physical files, ensuring GDPR compliance and adherence to internal policies.
• Prepare and issue contracts, offer letters, and other HR documentation with precision and confidentiality.
• Support core HR processes such as absence tracking, probation reviews, and performance management by maintaining logs and reminders.
• Securely file and archive HR documents in line with retention policies.
• Assist in compiling HR reports, metrics, and audit data.

Employee Support & Communication

• Serve as a first-line contact for general HR queries, providing clear guidance and escalating complex issues to the HR Specialist.
• Offer administrative support to managers and employees across HR processes, ensuring clarity and consistency.

Training & Development Support

• Maintain training records and assist with scheduling and tracking learning and development activities.

General HR Support

• Contribute to HR projects and initiatives as directed by the HR Manager, supporting continuous improvement and operational excellence.

Skills & Attributes

• Highly organised and able to manage multiple priorities.
• Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and HR systems.
• Professional, approachable, and supportive manner.
• Ability to prioritise workload and meet deadlines.

Experience & Qualifications

• Minimum of 2 years' administrative experience, including confident use of IT systems such as Microsoft Office (Outlook, Word, Excel), email, and data entry tools.
• A minimum of National 5 qualification in English
• Previous experience in an administrative or HR support role desirable (but not essential).
• Knowledge of HR processes and employment law basics is desirable.

Employee Benefits:

• Discounted Clayton Glass purchases
• Discretionary quarterly company bonus
• 25 days of annual leave plus Bank Holidays, plus an extra day off for your birthday
• Company pension scheme
• Referral programme
• Free on-site parking
• Health & Wellbeing programme
• Bereavement leave

Additional Information:

• Location: Clayton Glass, 6 James Street, Righead Industrial Estate, Bellshill, ML4 3LU
• Working Hours:
• Monday to Thursday: 07:30 am – 4:00 pm
• Friday: 07:30 am – 3:00 pm
• 39 hours/week
• Some flexibility with start/finish times available
• Salary: £12.21 per hour [£24,761.88 per annum]
• Positions Available: 1 opportunity.

If you're ready to be part of a team that values your contributions and offers opportunities to grow, apply now to join Clayton Glass, where the difference is clear

Job Types: Full-time, Permanent

Pay: £12.21 per hour

Benefits:

• Bereavement leave
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Ability to commute/relocate:

• Bellshill ML4 3LU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What draws and attracts you to a career in HR?

Education:

• GCSE or equivalent (required)

Experience:

• Administrative: 2 years (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person