Administrative Coordinator

5 days ago


Birmingham B LU, United Kingdom HDAesthetic Dermatology and Wellness Full time

Job Overview

We are seeking a highly organised and detail-oriented Operations & Administrative Coordinator to join our team. This role is essential in ensuring smooth daily operations, managing administrative tasks, and providing exceptional customer support. The ideal candidate will possess strong office management skills, proficiency in various software tools, and excellent communication abilities. Bilingual skills are a plus to effectively serve diverse clients and team members. This position offers an opportunity to contribute to a dynamic organisation while developing your professional skill set in a fast-paced environment.

Responsibilities

  • Manage front desk operations, including greeting visitors and handling multi-line phone systems with professionalism and courtesy
  • Oversee calendar management, scheduling appointments, and coordinating meetings using Microsoft Office and Google Workspace tools
  • Perform data entry, filing, and proofreading to ensure accuracy and organization of all documents
  • Handle bookkeeping tasks using QuickBooks and maintain financial records accurately
  • Provide customer service support via phone, email, and in person, ensuring excellent phone etiquette and client satisfaction
  • Assist with office management duties such as supply ordering, maintaining office equipment, and organising files
  • Support personal assistants or medical receptionists with administrative tasks as needed
  • Manage office correspondence, prepare reports, and support project coordination efforts with strong organisational skills
  • Maintain confidentiality of sensitive information while demonstrating effective time management

Experience

  • Prior office management or administrative experience is required; experience in clerical roles such as medical or dental receptionist is preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Calendar), and data entry skills
  • Experience with QuickBooks or bookkeeping software is highly desirable
  • Strong customer service background with excellent phone etiquette and communication skills; bilingual abilities are a plus
  • Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
  • Familiarity with office equipment, multi-line phone systems, and general clerical duties such as proofreading and filing
  • Ability to manage time effectively and prioritise tasks to meet deadlines

This role offers an engaging work environment where your organisational talents will be valued. Candidates who are proactive, detail-oriented, and possess excellent communication skills will thrive in this position.

Job Type: Permanent

Pay: £12.50 per hour

Work Location: In person



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