Operations & Compliance Manager – Specialist Autism Day Centre (Cardiff)

2 weeks ago


Cardiff, Cardiff, United Kingdom inifnity national ltd Full time £35,000 - £50,000 per year

We're developing a new generation of autism day centres in South Wales — structured, compassionate environments that genuinely improve lives through personalised support and community integration.

We're looking for a forward-thinking Operations & Compliance Manager with proven leadership in care or autism services. You'll set up, run, and grow a model designed to become a benchmark for quality and impact across Wales.

Key Responsibilities

  • Lead all compliance, governance, and registration processes to the highest standard.

  • Oversee staff recruitment, induction, and retention, building a motivated, long-term team.

  • Create individual development plans with measurable outcomes for service users.

  • Produce clear reports on care quality, staffing, finance, and performance.

  • Identify when to appoint Team Leaders and Deputies as the centre scales.

  • Build strong relationships with commissioners and local authorities to ensure growth and occupancy.

  • Collaborate on marketing and community outreach to make the service the most trusted and in-demand in the region.

  • Drive innovation and continuous improvement across all aspects of service delivery

Requirements

  • Minimum 3 years' management experience in adult social care, autism, or learning disability settings.

  • Strong knowledge of CIW/CQC standards, safeguarding, and quality frameworks.

  • Experience launching or managing new services and teams.

  • Skilled in reporting, KPIs, and operational oversight.

  • Commercially aware, driven, and able to treat the role as your own business.

  • Level 5 Diploma (or working towards) and a full UK driving licence.

What We Offer

  • The chance to launch and shape a flagship service from day one.

  • Fast progression to Regional Manager as new centres open.

  • Autonomy, professional development, and performance rewards.

  • A role where you can directly shape the future of autism care in South Wales.

To apply:

Please send your CV and a short cover letter describing your experience in leading care services and your vision for creating an outstanding centre for adults with autism

Job Types: Full-time, Permanent

Pay: £35,000.00-£50,000.00 per year

Work Location: In person



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