Digital Success Centre Assistant

7 days ago

Cardiff, Cardiff, United Kingdom Cardiff and Vale College Full time

Salary

£21,122 - £21,831 pro rata based on an FTE Salary of £24,426 - £25,246 per annum

Contractual hours

37

Basis

Term Time Only

Package

Generous Annual Leave, Health Scheme and alongside your salary an employers contribution of 16.30% Min) £ Max)) - is made as part of the Local Government Pension scheme.

Job category/type

Technology Enhanced Learning

Date posted

17/10/2025

Job reference

REQ

Cardiff and Vale College are looking for a Digital Success Centre Assistant based within our City Centre Campus but with the expectation to cover other campuses as and when needed. The successful candidate for the post will be primarily responsible for researching, supporting and promoting digital technologies within the Success Centres (libraries) and across the curriculum.

Responsibilities:

  • Supporting learners and staff within the Success Centres in their use of the resources and facilities.
  • Promoting the use of e-books and other digital tools within the Success Centres and in the classroom.
  • Contributing to the use of mobile technologies e.g. developing the use of social media and emerging software applications.
  • Providing excellent customer service to all users of the Success Centres.
  • Conducting Success Centre tours to new students.
  • Managing the environment and behaviour to ensure the learning space is appropriate for all users.

You should possess a relevant qualification either educated to Level 3 (NVQ Level 3, A Level) and a minimum of Maths and English GCSE, grades A to C. An IT qualification at Level 2 is also desirable for this post.

Welsh language skills are not essential but would be desirable for this role.

In return for your hard work and dedication to our learners we offer fantastic benefits including a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work, Headspace app and access to money saving benefits through our Reward Gateway scheme.

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

The closing date for completed applications is 31/10/2025 at 11:59pm

To find out more or apply go to or contact the Human Resources Department on or

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up to date DBS check. This is a contractual agreement that must be in place before your employment starts. The College's procedure for the Suitability of Ex-offenders for Employment is available upon request.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks, before you are able to commence employment, Cardiff and Vale College must have received two references, one being from your present or most recent employer. We will contact your referees upon appointment.

Registration with the Educational Workforce Council for Wales (EWC Wales) is a mandatory requirement of the post

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.

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