Water Network Controller

2 weeks ago

Worthing, West Sussex, United Kingdom Southern Water Full time £29,200 - £44,800 per year

Closing Date

Job Title: Water Network Controller
Location: Durrington, Worthing
Salary:
Starting from £29,200 per year (depending on skills and experience)
Plus:
15% shift allowance, standby payments, bonus, healthcare plan, and pension.
Join Us in Shaping a Sustainable Future
At Southern Water, our purpose is simple:
Water for Life
. We supply safe, high-quality drinking water to 2.5 million customers and protect the environment in one of the most water-stressed regions in the UK. Every role here matters—and yours will help keep life flowing.

We're transforming our Operational Control Centre and looking for
Water Network Controllers
to join our team.

If you're proactive, analytical, and enjoy problem-solving, this is your chance to make a real impact.

About The Role
As a Water Network Controller, you'll manage all
planned and reactive events
on our water network from start to finish. You'll work closely with operations teams, field engineers, and service providers to keep customers in supply and maintain water quality.

  • Monitoring and managing network performance
  • Coordinating responses to incidents and planned works
  • Liaising with multiple stakeholders and providing clear updates
  • Thinking on your feet and finding solutions quickly when challenges arise

This is an
office-based role
requiring confidence with IT systems and strong communication skills.

Systems & Training
You'll use systems such as
Waternet
and
ArcGIS
to manage and monitor the network. Experience in
water distribution
is preferred but not essential—
full training will be provided for the right candidate
.

Shift Summary

  • Average Weekly Hours: 28 hours per week on a 6-week rotation
  • Annual Leave: Built into the shift pattern, giving extended time off throughout the year

Shift Pattern
12-hour shifts, rotating days and nights

Example Cycle

  • 3 days on → 7 days off
  • 4 days on → 7 days off
  • 3 nights on → 7 days off
  • 4 nights on → 7 days off

Additional Duties
Standby periods and extra cover may be required, which will be discussed at interview. These may increase total hours beyond the average.

Location Requirement
We're Looking For Candidates Who

  • Live within approximately one hour's commute of our Durrington office, or
  • Are willing to relocate if successful (relocation support can be discussed at interview)

What We're Looking For

  • Strong problem-solving and analytical skills
  • Ability to work proactively and use your own initiative
  • Confidence with multiple IT systems and excellent communication skills

What We Offer

  • Competitive salary starting from £29,200 per year plus shift allowance and standby payments
  • Company bonus scheme
  • Healthcare plan and pension
  • Opportunities for personal growth and professional development and much more

Inclusivity and Diversity
We're committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, cultures, and experiences. If you need any adjustments during the recruitment process, please let us know—we're here to support you.

Ready to make a difference? Apply today and help us keep water flowing for life.

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