Data Quality Manager

Closing Date

Location: Durrington, Worthing (Hybrid 1 - 2 days a week)
Contract Type: Permanent
Salary: Market Value (DOE) + bonus.
Hours: 37 hours
Join the Data Revolution at Southern Water
At Southern Water, we're on a bold journey to become the
UK's most data-intelligent water utility
. Data, Analytics and AI are no longer supporting functions — they are the beating heart of our operations, recognised by our Executive Team as
integral to our operating model
. We're embedding data and analytics across every corner of the organisation, building a seamlessly connected, insight-driven environment that powers smarter decisions, optimised processes, and enhanced customer experiences.

Our Transformation Is Ambitious

• We're moving from data-aware to data-driven, where every insight drives action and every pattern reveals opportunity.
• We're turning data into our most powerful asset, unlocking operational excellence and customer value through advanced analytics.
• We're evolving from basic automation to cognitive operations, where systems learn, adapt, and make decisions autonomously.
• We're embedding intelligence into every process, building a living, learning organisation that improves every day.
• We're democratising data, empowering every employee with the insights they need to innovate and excel.

This is more than a transformation — it's a revolution in how we manage water, serve our communities, and protect our environment. If you're passionate about data and ready to shape the future of water management, we want to hear from you.

Data Quality Manager
As
Data Quality Manager
, you'll play a pivotal role in delivering our Data Transformation Plan, with a sharp focus on implementing and advancing our Data Quality Framework using
MS Purview
. You'll be a champion for data quality, driving improvements that unlock business value and enhance decision-making across the organisation.

What You'll Do

• Lead the development and operation of the Data Quality Committee, engaging Data Owners, Stewards, and stakeholders to drive continuous improvement.
• Monitor and report on data quality performance using enterprise tooling (MS Purview), identifying issues and coordinating resolution.
• Develop KPIs and metrics that provide visibility and actionable insights to Data Owners.
• Collaborate across Data Governance, Architecture, BI, and Analytics teams to ensure alignment and quality in data product delivery.
• Promote a culture of data quality and fluency, helping the organisation understand and value high-quality data.
• Influence and inspire stakeholders at all levels, both technical and non-technical, to embed data quality into every initiative.

What You'll Bring

• Proven experience in Data Quality Management and enterprise tooling (MS Purview).
• Strong understanding of data governance frameworks, metadata management, and master data principles.
• Ability to identify data issues, perform root cause analysis, and implement corrective actions.
• Experience developing and maintaining Data Dictionaries, Catalogues, and Business Glossaries.
• Excellent communication and stakeholder engagement skills, with the ability to influence and negotiate effectively.
• Knowledge of GDPR and data privacy standards, with a risk-aware mindset.

Desirable

• Experience managing large-scale data quality initiatives.
• Familiarity with Agile methodologies.
• Passion for data literacy and enabling others to succeed through data.

Why Join Us?
Southern Water is undergoing a
once-in-a-generation transformation
, and you'll be at the center of it. You'll work in a collaborative, supportive environment where innovation is encouraged and impact is celebrated. If you're ready to make a difference in the water and waste industry — and help shape the future of data — this is your opportunity.

What Do We Offer?

• 25 days annual leave + Bank Holidays.
• Free annual flu jab and eye test vouchers.
• Pension contributions up to 11% (depending on your contribution).
• An employee assistance program.
• A network of sports and social clubs.
• Company and performance-related bonus.
• Life assurance equal to 4x salary.
• Salary sacrifice electric car scheme (after 6 months service).
• Health Cash Plan.
• Two paid volunteering days a year.
• Occupational health service.
• Discounts with over 800 popular retailers.
• Digital GP service.
• Study support may be available for job-related qualifications.
• Competitive maternity & paternity leave and flexible return to work options.
• Cycle to work scheme.

Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself )

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.