Operations Administrator

Operations Administrator

Based: High Wycombe / Hybrid

Term: Permanent, Full time

Salary: £ £30500 pa + excellent benefits

The Role:

To support the Operations team with the day to day running of the department, with a particular focus on ensuring all incoming stock is managed through our supply chain.

You will be responsible for the movement of finished goods between warehouses, suppliers, and service centres.

Essential Functions and Major Responsibilities:

• To manage all incoming stock purchases from origin to destination including goods receipting, transfer management and transport arrangement, including service centres
• Work with the demand planner and operations managers to ensure stock is always visible with accurate arrival dates, expediting where necessary
• Recognise, create, maintain and complete reworks to ensure increased product availability
• You will work with the team on process efficiencies, ensuring the supply chain and its systems are optimised
• Back-up and support team members during absences and/or heavy volume times
• Work with logistics partners and warehouses to ship and track orders within expected delivery times
• Prepare Inbound and inbound shipping labels and documentations for sales order, business related deliveries and ad hoc request including shipping documentation such as commercial invoices, packing lists and certificates of origin
• Own the Spares processes end to end; including liaising with vendors, restocking parts, maintaining Lines on back order
• Work alongside the Service team to look for improvements within the Spares operation and help to look for automation enhanced processes.
• Provide any additional administration support where needed.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office tools including Excel (VLOOKUPS, Pivot tables)
• Ability to adapt/scale/suggest change
• Initiative – the ability to work alone and take the lead when hurdles arise
• Problem Solving – adapting to an ever-changing environment and reacting quickly to meet challenges

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – 'we make music easy to make'.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation.  This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For'.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.