registry administrator

Location

High Wycombe

Contract Type

Fixed Term Contract

Salary Range

£26,093 - £28,778

Hours per week

30

Closing Date

23/11/2025

Ref No

1901

Part Time (0.8 FTE) – fixed term ending in October High Wycombe

Salary - £26,093 - £28,778

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That's why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University's DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.

An opportunity has now arisen for a skilled, experienced and motivated individual to join Buckinghamshire New University as a Registry Administrator to work as part of the Student & Course Administration team, to provide excellent administrative support for the University's student and academic administration processes in relation to the student experience and the delivery of programmes.

You must be organised, have a good eye for detail, be able to prioritise workloads as appropriate and be able to operate under pressure in a fast-moving and changing environment.

What we offer:

• a generous holiday entitlement (30 days per annum (pro rata), plus bank holidays & closure days)
• hybrid working (dependent on business needs)
• training & development support opportunities
• contributory pension scheme
• discounted gym membership for our on-site gym
• a range of staff discounts with major retailers.

Please click here to see our wide range of benefits available for employees.

Please click here for our behavioural based interview question bank.

Please click here to view our employee handbook.

If you have the qualities and attributes representative of the University's values and ambition, we would be delighted to hear from you.

This post can also be available as a secondment.

For further information about this role please contact

BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU's workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.

Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to if you have any specific needs or if you would like more information on how we can support you.

We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

All applications are to be made in full and online.

Please include a Supporting Statement explaining how your skills meet the job description and why you are applying for the role.

Closing Date: 23 November 2025

Interview Date: w/c 01 December 2025

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

JOB DESCRIPTION

Job Title: Registry Administrator (Student & Course Administration) FTC

Faculty/Directorate: Academic Registry

Grade: D

Location: High Wycombe/Uxbridge (dependent on allocated College(s)

Hours: 30 hours/ 0.8 FTE

Responsible to: Allocated Registry Officer (Student & Course Administration)

Responsible for: N/A

Job Purpose:

The postholder is responsible for providing administrative support for the University's student and academic administration processes in relation to the student experience and the delivery of programmes.

The post holder will be required to be proactive and flexible in delivering support to partners, academics and students and be able to operate under pressure.

The purpose of the job description is to indicate the general level of responsibility: the duties may vary from time to time without changing the general character or level of responsibility.

The postholder will practice an inclusive approach and support building an inclusive university community where people can be themselves.

Main Duties & Responsibilities of the role:

1. Plan and organise tasks and meetings to provide consistent administrative support for processes designed to deliver programmes and for student engagement with teaching and assessment in accordance with planned schedules and deadlines.

2. To support students undertaking specified programmes, and to undertake activities to monitor students' progress.

3. To support the academic administrative processes related to attendance and engagement, assessment, and results.

4. To input student-related and assessment data accurately into the Student Record System (Qlv4) in accordance with University procedures and regulations.

5. To process amendments to student records.

6. To maintain the accuracy and integrity of data held on the Student Record System including regular checking of data in liaison with Registry Officers/Senior Registry Officers.

7. To provide a professional and consistent service to students, academics, internal and external stakeholders, and provide guidance and training on processes, procedures and systems.

8. To maintain effective communication with the student body through a variety of channels, responding to routine and non-routine requests for information and using various data sources, demonstrating a high standard of customer service.

9. To develop a thorough understanding of the rules and regulations related to student administration, curriculum structures and assessments.

10. To assist in the provision of data as required, using established systems to create documents and reports.

11. To assist with student-related events as required.

12. To assist with the Board of Examiners as required.

13. Additionally, the post holder will be expected to support the wider activities of the Academic Registry and University, including:

14. To attend relevant meetings as appropriate and take notes as required;

15. Assisting with Registry-wide events, such as the University's Graduation Ceremonies and Enrolment/Registration etc, undertaking specific tasks as required;
16. To be actively engaged with internal working groups and to proactively implement agreed process changes within the University;
17. Adopting and demonstrating behaviours aligned to the University's values;

18. There may be a requirement for these duties to be carried out across different sites within the University.

19. Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.

20. Such other duties temporarily or on a continuing basis, as may reasonably be required.

PERSON SPECIFICATION

A = Application T = Test I = Interview

Education, Qualifications & Training

Means of Testing

Qualified at 'A' level or equivalent with Maths and English at GCSE

A

Knowledge & Experience

Delivering an excellent customer experience

A/I

Good general administrative experience

A/I

Experience of working with computer database systems

A/I

Experience of problem solving

A/I

Experience of teamworking

A/I

Awareness of data protection, freedom of information and consumer rights legislation

A/I

Skills

Digitally able and proficient in Microsoft tools

A/I

Ability to work flexibly under own initiative and to tight deadlines

A/I

Good interpersonal and communication skills

A/I

Good organisational skills

A/I

Methodical and accurate approach – meticulous attention to detail

A/I

Special Requirements

Willingness to work flexible hours as required during peak work times (eg Summer Board period)

A/I

Willingness to work at any of the University's campuses

A/I

BBF (Top 3 key behavioural categories most applicable to the role)

Delivering excellent service: Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.

Working together: Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

Achieving results: Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.