Account Manager

Contract: Fixed term (up to 12 months)

Hours: Part time, 30 hours per week

Location: Hybrid working for up to 2 days per week at home

Start date: January 2026 – Interviews will be offered on a rolling basis.

Join the British Small Animal Veterinary Association (BSAVA) and help promote excellence in the veterinary profession.

The role:

The BSAVA have an exciting opportunity for an experienced event professional with a flair for creativity, collaboration and relationship building. Join the British Small Animal Veterinary Association (BSAVA) and play a pivotal role in shaping engaging, high-quality events that connect and inspire the small animal veterinary community.

As an Account Manager, you'll lead the end-to-end delivery of BSAVA's event portfolio from concept through to delivery, ensuring every experience reflects our mission to drive excellence in veterinary practice. Alongside managing a small portfolio of established events, you'll play a key role in developing and implementing new event concepts as the Association's event strategy evolves, helping to shape the future of our community engagement.

Working closely with colleagues, partners, and suppliers, you'll create innovative, impactful, and financially sustainable events that foster learning, connection, and professional growth.

We're looking for someone with proven experience managing complex events, excellent stakeholder and project management skills, and the confidence to work both creatively and strategically.

If you're passionate about delivering memorable events that make a difference, we'd love to hear from you.

Further details are provided in the role description by clicking on Apply Now.

Skills and experience:

Proven experience leading the planning and delivery of events from concept through to evaluation

Managing multiple stakeholders, including committees, partners and suppliers

Overseeing budgets, timelines and operational delivery

Developing and maintaining strong client and partner relationships

Contributing creative ideas to enhance attendee experience and event impact

Experience in using event management platforms

Other essential skills include:

Excellent organisational, communication and negotiation skills

Strong project management capability and attention to detail

Confidence working independently and managing multiple priorities effectively

Proven ability to meet deadlines under pressure

Strong IT skills, including use of MS Office, event management systems and CRM platforms

A proactive, collaborative and solutions-focused approach

Understanding of GDPR and event health and safety requirements

Adaptable, resourceful, and willing to learn new systems and processes

Desirable skills (but not essential):

Experience delivering events within the veterinary, life sciences, or not-for-profit sectors

Knowledge of sponsor and exhibition management

Experience developing commercial opportunities and managing partner relationships

Problem solving and critical thinking skills

The person:

To succeed in this role, you'll be a proactive and self-motivated event professional who works confidently on your own yet thrives in collaborating as part of a team. You bring strong organisational and problem-solving abilities, excellent communication skills, and a genuine talent for building relationships. With creativity, energy, and a passion for delivering outstanding events, you approach every project with enthusiasm and purpose. Adaptable, resourceful, and always eager to learn, you take pride in producing events that inspire, connect, and leave a lasting impact. Results-focused, you enjoy a challenge and feel motivated by creating experiences that truly make a difference.

About the BSAVA:

The BSAVA is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, we work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year we deliver numerous education courses, host BSAVA events and publish books, manuals, apps, and magazines.

At the BSAVA, we are passionate about empowering veterinary professionals with the knowledge, skills, and support they need to thrive in their careers and deliver the highest standards of care to companion animals.

This is a part-time role, working 30 hours per week within the Events team.

Our reward package for this role includes a basic salary of c.£28,000 pro-rata (£35,000 FTE), dependant on experience. In addition, we offer generous 7% employer pension contributions.

We also offer:

A holiday entitlement equivalent to 25 days (FTE) plus bank holidays.

Support for hybrid working for our employees, meaning you can work at home for up to two days a week and we also have a comprehensive Flexible Working Policy.

Enhanced family leave benefits, including maternity, paternity, adoption, and other family-related leave.

Life assurance providing cover at three times your annual salary.

A free legal helpline, offering access to specialist lawyers for advice on a range of legal matters.

Health and wellbeing support, including a 24/7 Employee Assistance Programme, a network of mental health first aiders, enhanced company sick pay, occupational health services, and annual flu vaccinations.

Ongoing training and development opportunities to support you in fulfilling your role.

Free onsite parking and a Cycle to Work scheme, offering a discounted purchase of a bicycle and accessories to support healthy, low-carbon commuting.

Regular social activities and events for those who wish to get involved

And we are:

A community-focused organisation, offering paid leave for employees to volunteer with charities or not-for-profit organisations.

Committed to sustainability, both in our work and within the veterinary profession. The Association has completed a certified carbon audit and has been awarded Silver Accreditation with Investors in the Environment.

So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you'll be a great fit for the Association, and we would love to hear from you.

How to apply:

Please click on Apply Now to view the full job description and submit your CV and a covering letter outlining how you meet the requirements to Sarah Fitzpatrick via the email address to the right of this advert.

If you have any questions, or would like to discuss the role, please contact Sarah using the same email address.

Interviews to be held on a rolling basis. We will review applications and conduct interviews on an ongoing basis before the closing date.

By applying for this position, you are consenting to the information on your CV being held by the Association for six months.

Our commitment to equality, diversity and inclusion (EDI) underpins our belief that we can make the Association stronger through the unique contributions we can all bring. We create inclusive teams aligned to our values and encourage applications from a diverse range of suitably qualified candidates.