Office Apprentice

Location: Hybrid, 3 days a week in our London office

Salary: London Living Wage - £13.85 per hour

Contract: Permanent, full-time (40 hours per week)

About us

IMPOWER is the country's largest independent management consultancy focussed exclusively on helping our public sector clients improve services for their local communities. We hold a profound belief in the innate value of public services; a better public sector is the cornerstone of a better society.

IMPOWER help public service leaders produce lasting, positive change in complex systems. We exist because public services can be – and should be – improved. For us, improving public services is fundamentally about improving the lives of citizens. We have consistently demonstrated that performance can be improved and that this improved performance can be sustained, citizens' lives made noticeably better and public services left more resilient to manage future challenges.

IMPOWER is ambitious and growing We are seeking colleagues who are ready for challenge, growth and opportunity over the coming years as we build the blueprint for better public services.

About the role

We are looking for an Office Apprentice who is eager to develop their office management skills and gain experience in a supportive environment, with a view to building a career as a Personal or Executive Assistant.

Office Apprentice responsibilities will include three main areas: office administration, personal assistant duties and contributing to event planning.

• Office Administration tasks will include checking and ordering stock, maintaining shared areas, supporting with Health and Safety requirements and responding to routine enquiries
• Developing as a personal assistant, you'll work with the admin team to manage shared inboxes, support colleagues with diary management and arrange meeting timings and logistics.
• You will also be involved with planning and delivering internal events; researching and booking venues, caterers and suppliers, and providing on-the-day support with set-up and logistics.

Our Office Apprentice role is a fantastic opportunity for someone to experience work in a professional services setting and learn core office management skills as well as giving you the chance to take ownership of self-directed projects. You will have coaching and mentoring from experienced office managers and executive assistants and be supported in developing toward your career goals.

Our operations team are enthusiastic, self-motivated and take pride in helping our delivery team to put their best foot forward with client work. Being flexible, hardworking and willing to learn is vital for success in this role.

About you

We're looking for someone who is motivated to learn and grow in a role that offers long term progression. A successful candidate will be someone who has a positive approach to challenges, can think of creative solutions and is brilliant at building relationships.

Having the following skills will be important to succeeding in this role:

• Enthusiastic and eager to learn
• Excellent written and verbal communication skills
• Proactive, solution-focused problem solving
• Able to work well both independently and as part of a team
• Attention to detail
• Strong organisational skills
• Basic IT skills (MS Office)

About our offer

• Competitive salary, with a personal and company-based performance bonus
• 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme
• Pension scheme
• Life assurance and Income Protection
• Medical and Dental Insurance
• Gym Subsidy contribution, including to online fitness subscriptions
• Parent, guardian, and carer friendly policies
• Regular training and development opportunities
• Paid volunteer/CSR days
• Regular team socials and celebrations (even virtual ones)

About our commitment to Diversity and Inclusion

At IMPOWER, whilst we are committed to being an equal opportunities employer - our commitment to facilitating a safe, inclusive working environment doesn't just stop at an Equality and Diversity Policy.

We are an organisation that is actively working towards anti-discrimination of any kind against race, gender, gender identity, sexuality, disability, age, religious belief, parental or carer commitments, marital status or civil partnership. We do this through our DEI strategy, constant review of our policies and procedures, via our recruitment processes, and training and development of our staff.

We have signed up to the Disability Confident scheme and we are committed to ensuring our application and interview processes are inclusive for all candidates. Please email if you have any questions or require any adjustments.