Business Administration Apprentice

7 hours ago


London, United Kingdom First 360 Apprentice Full time

**Are you looking to pursuit a career in Business Administration?**

**Are you able to commute to London, SW11?**

Our client is looking for Business Administration Apprentice to add to their team.

**Responsibilities**:

- Engaging with customers across all sales platforms
- Managing multiple suppliers, and large trade customers.
- Dealing with order requests, discrepancies, and any re-ordering of items as well as ensuring all orders received are correct
- Customer Service duties
- Assisting with office’s responsibilities including admin. This will include filing and cloud based document management
- Managing returns process which will include troubleshooting issues with products as well as processing refunds directly on eBay and Amazon platforms
- Advising dispatch team of orders with amendments as well as resolving any delivery issues with dispatch team/the courier/the customer
- Working with Amazon customers to remedy any issues which have resulted in a negative feedback.
- Managing customers who visit our offices to purchase items and processing payments
- Answering phone calls from potential suppliers/customers who may have pre-purchase questions or wish to make a payment

**Qualifications**
- Strong computer skills and proficiency in Microsoft Office
- Experience in administrative roles with a focus on clerical tasks
- Excellent phone etiquette and communication abilities
- Organizational skills with attention to detail
- Typing proficiency and data entry experience

**Apprenticeship Details**

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited **Level 3 Business Administration qualification.**

**Job Types**: Full-time, Apprenticeship

Pay: From £6.40 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

Application question(s):

- How long is your commute to London, SW11?

**Experience**:

- Office: 1 year (preferred)

Licence/Certification:

- UK Driving Licence & Access to a Car? (preferred)

Work Location: In person



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