Head of Employee Experience

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Job Purpose:
The Head of Employee Experience is responsible for leading and enhancing the overall employee experience within the organisation. This role focuses on driving engagement, fostering a positive culture, and promoting diversity, equality, and inclusion (DEI) across all levels of the company. It will also include employee wellbeing and linking in on the CSR agenda.

Key Responsibilities:
Employee Engagement:

• Develop and implement strategies to enhance employee engagement and satisfaction.
• Conduct regular surveys and feedback sessions to understand employee needs and concerns.
• Create and manage programs that recognise and reward employee contributions.
• Update the mechanisms by which we engage the workforce i.e. Employee Voice Champions phase 2

Culture Development:

• Foster a positive and inclusive workplace culture that aligns with the company's values and mission.
• Collaborate with leadership to define and promote the desired organisational culture.
• Implement initiatives that encourage collaboration, innovation, and continuous improvement.

Diversity, Equality, and Inclusion (DEI):

• Lead the development and execution of DEI strategies and initiatives.
• Ensure that DEI principles are integrated into all HR processes, including recruitment, training, and performance management.
• Monitor and report on DEI metrics and progress, and make recommendations for improvement.
• Work with Network Groups

Employee Wellbeing:

• Develop and implement programs that support employee wellbeing, including mental health, work-life balance, financial health and physical health initiatives.
• Provide resources and support for employees to manage stress and maintain a healthy work-life balance.

Communication and Collaboration:

• Act as a liaison between employees and management to ensure open and effective communication.
• Collaborate with HR and other departments to address employee concerns and improve the overall employee experience.
• Organise and facilitate workshops, training sessions, and events to promote engagement and development.

Qualifications:

• Proven experience in a similar role, with a strong focus on employee engagement, culture development, and DEI.
• Excellent communication and interpersonal skills.
• Strong leadership and project management abilities.
• Ability to analyse data and make informed decisions.
• Change management
• Event management

Key Competencies:

• Leadership and Influence
• Strategic Thinking
• Emotional Intelligence
• Cultural Awareness
• Collaboration and Teamwork

Additional Information:

• This role may require occasional travel to various company locations.

The Head of Employee Experience will work closely with the HR team and other department heads to ensure a cohesive approach to employee experience.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.