Business Support

3 days ago

Stockton On The Forest England, United Kingdom Model Railway Magic Ltd Full time

Location: Just outside York

Hours: Part-time (2–3 days per week, with some flexibility)

Salary: Living Wage Foundation rate or above

Reports to: Owner/Manager


About Us

Model Railway Magic Ltd is the company behind and The Model Tree Shop. We specialise in model railways and scenic materials, supplying customers across the UK and beyond. We're a small, growing business with a reputation for excellent customer service, efficient operations, and ethical values (we're members of the Good Business Charter).

Our next stage of growth involves bringing more of our work under one roof, increasing resilience and freeing up our founder to develop new projects — which is where you come in.


The Role

We're looking for a Business Support & Marketing Assistant to provide flexible, day-to-day help across the warehouse, office and online.

Roughly two-thirds of your time will focus on operational support — picking and packing orders, handling customer queries, and restocking deliveries. The remaining third will be focused on marketing and content creation, particularly short-form video for social media, newsletters and our websites.

You'll be part of a small, friendly team where everyone pitches in and no two days look the same.


Our Approach to Inclusion and Flexibility

We're committed to building a welcoming and supportive workplace. Applications are encouraged from people of all backgrounds and experiences. If you have particular skills, needs or circumstances, we're happy to adjust the role, working pattern or workspace to help you succeed. What matters most is enthusiasm, reliability, and a willingness to learn.


Key Responsibilities

Operations (around ⅔ of time):

Pick, pack and dispatch customer orders accurately and efficiently.

Receive deliveries, unpack stock, check against purchase orders, and restock shelves.

Handle routine customer service emails and queries (order updates, product availability).

Contribute to keeping the workspace tidy, safe and organised.

Marketing (around ⅓ of time):

Plan, film and edit short video content (e.g. product highlights, unboxings, "how it works" demos, behind-the-scenes).

Create simple graphics and posts for social media (Facebook, Instagram, LinkedIn).

Support email newsletters with product photos, captions and links.

Upload new content to our websites (product descriptions, images, video clips).


Skills & Qualities

Flexible and adaptable — happy switching between warehouse tasks, admin and creative work.

Confident communicator, especially online.

Basic video creation/editing skills, or a willingness to learn quickly (we can train on simple tools like Canva, CapCut or similar).

Comfortable with IT systems (email, spreadsheets, online shops).

Attention to detail — both in packing orders and producing content.

Reliable and proactive — spots what needs doing and gets on with it.

Interest in model railways or hobbies is a bonus, but not essential.


What We Offer

A friendly, supportive small-team environment.

Flexible hours that can fit around other commitments.

Opportunity to develop a wide skillset: e-commerce, operations, customer service and digital marketing.

Training in video editing and content creation tools if required.

Being part of a business that values honesty, customer care, and doing the right thing.

  • Document Controller

    4 days ago

    Stockton-on-Tees, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for an experienced Document Controller for our Stockton based client. Due to an ever-increasing workload, our client is now looking to add to their support staff on a full-time basis. **Duties**: 1. Product Knowledge of items in our clients industry (Valves). Desirable but not essential. 2. Skills with...

  • Multi Drop Delivery Driver

    2 weeks ago

    Stockton-on-Tees, United Kingdom APPL Business Support Full time

    APPL Business Support are recruiting for multiple **Van Drivers, on a temp to perm basis** for their **Stockton** based client. **This role will comprise of the following**: - Multidrop delivery of furniture to residential properties - Two Man Deliveries to room of choice (not a doorstep delivery) - Monday to Friday - **Start time 0530** **PAY...

  • Key Account Manager DSO

    2 days ago

    Stockton-on-the-Forest, United Kingdom Straumann Group Full time

    Join to apply for the Key Account Manager DSO role at Straumann Group Be among the first 25 applicants. About Straumann Group Straumann Group is a global leader in dental solutions, dedicated to empowering dental professionals to deliver the highest standards of patient care. We offer a comprehensive range of products and services that include dental...

  • Pot Wash Assistant

    1 week ago

    Stockton on the Forest, United Kingdom Dean's Garden Centre Full time

    **We are looking for a part-time, permanent Pot Wash Assistant to share their passion for the hospitality industry and will thrive in a busy, vibrant and friendly environment, to join our team within our well-established Coffee Shop.** **Dean’s Garden Centre is a family run business, serving local gardeners for over 50 years, with our York store opening...

  • Business Support Administrator

    6 days ago

    Stockton-on-Tees, United Kingdom Health and Social Care Jobs Ltd. Full time

    Homecare £21,500 - £24,000 per annum + bonus opportunities Stockton-On-Tees, North Yorkshire Full Time Posted 18 hrs ago **Job description**: Full Time Permanent, Business Support Administrator, Job Vacancy, job vacancy Stockton-on-Tees, Middlesbrough, North Yorkshire - Car drivers essential. We have a new and exciting opportunity to join a unique...

  • Business Support Admin

    2 weeks ago

    Stockton-on-Tees, United Kingdom Pertemps Newcastle & Gateshead Full time

    **Business Support** **Stockton** **Temporary** **up to £9.78 per hour** **Parking available** Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy solutions. They are looking for an Administrator to join them within their Business Support...

  • Business Support Administrator

    4 days ago

    Stockton-on-Tees, United Kingdom Home Instead Full time

    **Company Description** Forge your career with the very best, CQC rated 'Outstanding' Elderly Home Care Company in Cleveland that's really going places! We have an exciting opportunity for a talented, enthusiastic and ‘can-do’ person to join our award-winning team. Because of our growing reputation, we are expanding rapidly throughout the Cleveland area...

  • Business Support Administrator

    1 week ago

    Stockton-on-Tees, United Kingdom Home Instead Senior Care Full time

    Great Career Progression **Company Description**: Forge your career with the very best, CQC rated 'Outstanding' Elderly Home Care Company in Cleveland that's really going places! We have an exciting opportunity for a talented, enthusiastic and ‘can-do’ person to join our award-winning team. Because of our growing reputation, we are expanding rapidly...

  • Business Support Administrator

    2 weeks ago

    Stockton-on-Tees, United Kingdom Home Instead Full time

    Company Description Forge your career with the very best, CQC rated 'Outstanding' Elderly Home Care Company in Cleveland that's really going places! We have an exciting opportunity for a talented, enthusiastic and ‘can-do’ person to join our award-winning team. Because of our growing reputation, we are expanding rapidly throughout the Cleveland area...

  • Business Support Administrator

    6 days ago

    Stockton-on-Tees, United Kingdom Vianet PLC Full time

    **CSS Assistant** **Based at**:Head Office, Stockton-On-Tees **Reporting to**:Team Leader **Length of contract**:14 months fixed term Vianet is offering an exciting chance to join our Central Support Service (CSS) team through a fixed-term contract. In this position, you'll play a key role in delivering efficient and effective support to both employees...