Account Manager

Closing date

24 November 2025

Location

Remote

Contract type

Full time, permanent.

Salary

£28,000-£38,500

Categories:

Office or home based

• Sales

Account Manager - Education

ABOUT THE ROLE

We're seeking a dynamic relationship builder to foster long-term partnerships with schools, colleges and youth organisations across the UK.

This is a role for someone who believes in the power of outdoor learning to change lives. As part of our Education team, you'll build and nurture partnerships with schools, colleges and youth groups - helping them plan impactful residentials that challenge and inspire young people.

You'll manage your own portfolio of partner organisations, making sure they have a great experience with us from first conversation through to their return trip. That means listening closely, offering trusted advice, and finding the right dates and locations for each group.

At the same time, you'll be proactive in reaching out to new organisations, growing our network, deepening our impact, and helping us meet our income targets. You'll be at your best when building relationships, earning trust, and helping others see the lasting value of what we do.

What you'll be doing

As an Account Manager, you will:

• Meet revenue targets and other key performance indicators for the education team, ensuring both individual and team goals are achieved.
• Develop a deep understanding of customer needs through effective questioning and research.
• Work to build interdepartmental relationships to ensure the optimum customer programme delivery.
• Create compelling sales proposals to win business.
• Maintain customer records using our Microsoft Dynamics CRM system.
• Use sales techniques and relationship management skills to overcome challenges and retain business.
• Promote and allocate charitable funding to customers based on criteria.
• Work with all areas of the organisation to maximise every opportunity available.
• Develop an in-depth knowledge of customers, the region, the education market, and sales techniques to drive success in your role.

You're a great fit if you...

• Can communicate effectively and build strong relationships with both internal and external professionals.
• Are highly organised, pay attention to detail, and maintain high standards of communication, both verbally and written.
• Have strong negotiation skills.
• Can work independently and take initiative.
• Are confident using Microsoft systems.
• Have strong presentation skills and are adept at using social media, especially LinkedIn, for client engagement.

Account Manager
What we offer

We offer a comprehensive package of benefits designed to support your wellbeing, development and work-life balance.

How we look after you

How we work together

We hold ourselves to high standards. We support one another, step up when it counts and always put young people first.

Read our Ways of Working

Our mission

The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible.

About Outward Bound

How to apply

We actively encourage applications from underrepresented groups to ensure our workforce reflects the diversity of the young people we support. We welcome candidates from all backgrounds and value the unique perspectives they bring.

If you are interested, please drop an email with a up to date CV and covering letter (no longer than two sides) to Sarah Shutt,

Application deadline: Monday, 24 November 2025

First round interviews: Monday, 1 December 2025.

If there's anything about the interview process that worries you or will make it hard for you to demonstrate your skills and competence, please let Sarah know. We're happy to discuss adjustments to our standard processes so that we can find the best candidate for the job.

Apply by 9am on 24 November 2025

Nature doesn't discriminate. Neither do we.

We're committed to making our recruitment process as fair and inclusive as possible. That means actively working to remove unconscious bias and the influence of privilege from our processes.

We also know how powerful it can be for young people to see themselves in the people around them. That's why we encourage applications from individuals who reflect the diverse backgrounds and identities of the young people we work with. By building a team that young people can relate to, we can help more of them see what's possible.

We endeavour not to discriminate based on age, disability, gender reassignment, marital status, being pregnant, race, religion, sex or sexual orientation.

---