Customer Service
12 hours ago
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to assist customers effectively.
- Handle returns from our customers and type into our system.
Skills
- Excellent communication skills in both English and Mandarin; multilingual abilities are highly desirable.
- Proficient in data entry with attention to detail for maintaining accurate records.
- A positive attitude and willingness to learn in a fast-paced environment. If you are passionate about delivering outstanding customer service and thrive in a dynamic setting, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Part-time
Pay: £24,420.00-£40,597.40 per year
Benefits:
- Employee discount
- On-site parking
- Store discount
Work Location: In person
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