Desktop Support

6 days ago

London, Greater London, United Kingdom CAE Technology Services Limited Full time £40,000 - £60,000 per year
Job Description

We're looking to get two desktop admin / support staff.

  • Duration: 1 – 1.5 months
  • When: starting from next week

Qualifications

  • ITIL, MCSA, MCDST, or CompTIA A+ certification
  • At least 5 years' hands-on support experience in a Windows 7/8/10 desktop administration or support role, preferably from a financial services institution with at least 100 PC's
  • Proficiency in developing and modifying scripts to automate tasks with PowerShell or VBScript
  • Diverse troubleshooting skills to investigate system issues (event logs, GPResult, perfmon, process dumps)
  • General understanding of Active Directory (GPO, OU, Groups)
  • General network knowledge and troubleshooting (HTTP, DNS, DHCP protocols, TCP/IP stack with known ports and basic commands, SMTP, SNMP)
  • Experience troubleshooting remotely (psexec, WMI, RPC)
  • Excellent interpersonal/ customer service skills
  • Knowledge of desktop PC hardware and components

Desired

  • Experience with virtualization technologies: VMware, Hyper-V
  • Background in Enterprise management and experience working with System Center Control Manager (SCCM and/or SMS), Windows enterprise technologies, DFS, IIS, SQL Server, Microsoft Exchange, Skype for Business
  • Cisco Certified Network Associate (CCNA)
  • Application Packaging using Windows Installer (.MSI) and SMS Installer

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