Desktop Support Engineer

3 days ago

London, Greater London, United Kingdom Wipro Full time £25,000 - £40,000 per year

Title:
Desktop Support Engineer

Location:
Wimbledon, Greater London

Key Skills Required:

  • Technical Support:
    Respond to user inquiries regarding computer software or hardware operation to resolve problems.
  • System Setup:
    Set up equipment for employee use, including proper installation of cables, operating systems, or appropriate software.
  • Troubleshooting:
    Conduct computer diagnostics to investigate and resolve problems or provide technical assistance.
  • Training:
    Develop training materials and procedures, or train users in the proper use of hardware or software.
  • System Maintenance:
    Install and perform minor repairs to hardware, software, or peripheral equipment.
  • Documentation:
    Maintain records of daily data communication transactions, problems, and remedial actions taken.
  • Updates:
    Conduct regular software and hardware updates to ensure optimal performance of all devices.

Requirements:

  • Proven work experience as a Desktop Support Engineer or similar role
  • Fundamental knowledge of Intune MDM and laptop build process.
  • Hands-on experience with Windows/Linux/Mac OS environments.
  • Working knowledge of office automation products and computer peripherals.
  • Knowledge of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills.
  • Customer-oriented attitude

Wipro
is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion.

Benefits:
You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. Your benefits include

  • Contributory pension of up to 5%
  • Extra holiday purchase
  • 4x life insurance policy
  • Private medical insurance (50)

Equal Opportunities:

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.

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