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Service Support Administrator
2 weeks ago
Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.
The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference. We have a fantastic opportunity for a Service Support Administrator to join our Service & Heat team.
Interested? If you are passionate and driven and enjoy making a difference – AMP can offer you the challenge and opportunity you're looking for.
The role will involve:
- Supporting in ensuring planned maintenance tasks are kept up to date
- Creating service tickets and allocate to engineers as required
- Assisting with planning on site works and co-ordination of Field Service Engineers
- Supporting with organising accommodation for Field Service Engineers
- Liaising with sub-contractors as requested and filing job reports in a timely manner
- Generating Purchase Orders for equipment / sub-contractors as requested, track parts deliveries with suppliers
- Managing Calibration Records and Arrange Equipment Testing
- Responsibility for managing the supply of lubricating oil and removal of used oil and coolant from the Flexible Generation sites
- Arranging any hire equipment needed for Field Service Engineers to carry out task
- Assisting Store Coordinator with any part orders and returns, keeping all records up to date
- Assisting the Service Support Coordinator with Engineers van stock takes
- Providing holiday cover for Telford Store Coordinator when required
- Assisting the Support Desk with incoming telephone calls and email
What we are looking for:
Experienced in delivering administration support in a fast moving and demanding operational environment. Our successful candidate will also demonstrate the following knowledge, skills, and experience:
- Experience of delivering support in a fast moving and demanding operational environment
- The ability to plan and organise maintenance schedules and assign duties.
- Experience of delivering operational support in a fast moving and demanding operational environment.
- Excellent Microsoft Office skills including Excel, Teams and outlook etc.
- The ability to balance time between daily and strategic goals whilst managing teams time to ensure daily tasks are accomplished.
- Excellent communicator and commitment to customer service and satisfaction
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
Work authorisation:
- United Kingdom (required)
Location:
- Telford TF1 7AF (required)
Work Location: In person
