Lead Product Manager
7 days ago
Dojo's enterprise payments product is central to how we enable high-volume, large-scale customers to integrate, manage, and scale their payments operations. As Lead Product Manager, Enterprise, you will own the product strategy, roadmap, and execution for our enterprise payment offerings across three key areas: direct sales to large merchants and enterprise clients, strategic partnerships with EPOS providers who integrate our payment solutions into their systems, and embedded payment capabilities within third-party platforms and software ecosystems.
A key part of this role involves maintaining and strengthening our relationships with EPOS partners to ensure seamless integration and mutual growth. As part of our centralised product team, you will collaborate closely with Sales, Engineering, Customer Service, and commercial partners to ensure our products solve real B2C payment problems, scale reliably, and deliver value to enterprise customers.
What you will do…Customer and partner engagement: Gather feedback from enterprise clients, channel partners, and internal teams to validate requirements; lead discovery & validation phases to inform feature definition.Define enterprise product vision & roadmap: Own the 12-24 month product strategy for enterprise-facing payment features, integrations, and platform capabilities.Metrics & performance: Define success metrics (e.g. deal conversion, time to onboard, uptime, partner satisfaction, revenue retention), monitor performance, iterate and improve.Commercial alignment & go-to-market readiness: Ensure features are packaged and positioned appropriately for enterprise deals. Work with Pricing, Legal, Risk, and Sales Enablement to enable smooth contract negotiation, SLAs, support agreements.Drive sales-led product development: Work hand-in-hand with Sales and Solutions Engineering to identify and prioritise features required to close deals, expand accounts, and deliver on enterprise SLAs.Manage product lifecycle & release execution: Oversee the end-to-end lifecycle of the enterprise payments platform, including partner integrations, onboarding flows, security/compliance (PCI, EMV etc.), API & SDK stability, performance, and scaling.Cross-functional alignment: Partner across Engineering, Design, Compliance, Operations, and Sales, to ensure trade-offs are visible, risks are managed, and delivery is aligned.What you will bring…
6+ years experience in product management, with a strong track record in enterprise/B2B software (payments industry experience is a plus but not required)Proven experience to work directly with enterprise customers and sales teams — shaping solutions, influencing deal cycles, and understanding complex client requirements.Proven track record in making trade-off decisions, balancing technical debt, scalability, cost, and speed.Strong analytical acumen; able to define success metrics and iterate based on data.Excellent communication skills; able to articulate technical concepts to commercial stakeholders and converse at C-level in enterprise sales contexts.Self-starter, comfortable working as an individual contributor with high autonomy, but also able to drive alignment across multiple stakeholders.
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