Human Resources Manager

Organization- Hyatt Place London Heathrow Airport
Summary
Human Resources Manager
About Hyatt Place London Heathrow Airport
Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

Duties and responsibilities related to the Human Resources Manager role
Our heart (back) of house should offer the same quality of service to our colleagues as we do for our guests in front of house.

As Human Resources Manager at
Hyatt Place London Heathrow Airport
, you will deliver strategic HR for the hotel while overseeing day-to-day operations of the function. Managing an onsite HR Coordinator, you will work in close collaboration with our Area Talent Acquisition and Learning teams. Reporting to the General Manager, with a dotted line to the Area HR Director – UK&I, you will also be part of a network of 11 HR leaders across the UK.

• Drive and manage the day-to-day operation of Human Resources at Hyatt Place London Heathrow Airport, in a generalist role to include Employee Engagement, Relations, Performance, as well as promoting and living our values
• Quickly build rapport and collaborate with our Leaders, you will be confident providing consultancy, advice, coaching and guidance when dealing with their teams across a wide variety of job functions. You will also be a resource for all colleagues
• Focus on Colleague Engagement, by promoting and living our values through team building and social activities and driving the Colleague Experience Survey and follow up actions
• Manage Employee Relations, including; Mediation, Performance and Absence Management
• Handle coaching, counselling, and advising Colleagues and Managers at all levels
• Responsible for recruitment of various roles at all levels and across all departments
• Manage day-to-day HR budgets and be the gatekeeper for staffing budgets

About You

• Currently working in a stand-alone hotel and ready to step up to a larger operation where managing a team and being part of a wider HR community is the next challenge.
• Brings broad HR generalist knowledge with practical experience applying HR practices, policies, and employment law in a fast-paced environment. Knowledge of UK employment legislation is essential.
• Detail-oriented and highly organised, with a collaborative and hands-on approach.
• Excellent communication skills with the ability to manage stakeholders at all levels.
• Confident and assured as a negotiator, able to influence behaviours and drive change across the hotel.
• Comfortable working with KPIs, interpreting data, and communicating insights to support business goals.
• Experienced with HR systems; knowledge of Fourth or PeopleSoft is an advantage.
• An empathetic leader who achieves results through people, with prior experience in an HR Manager role and managing a team.

Benefits Of The Human Resources Manager Role Include

• 12 complimentary nights a year across Hyatt Hotels
• Discounted hotel stays across Hyatt not just for you but also your friends and family
• Free meals at our colleague restaurant
• 50% discount when you dine as a guest at selected Hyatt Hotels
• Headspace membership
• Business attire laundered complimentary
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.

Next steps:
If this sounds like the
Human Resources Manager
role for you then please apply today