Telesales Executive

2 weeks ago

Manchester, New Hampshire, United Kingdom 63363b85-1f0b-4850-89e1-3e67c6cc76d8 Full time £25,000 - £35,000 per year

Telesales Executive

Location: Manchester

Salary: £30,000

Responsibilities include generating and securing appointments, developing new business leads, maintaining full sales lifecycle records, and strengthening both new and existing customer relationships.

Key Tasks and Responsibilities

  • Generate qualified leads for field sales teams.
  • Develop new business opportunities and expand revenue streams.
  • Generate additional revenue from both new prospects and existing customer portfolios.
  • Manage and deliver against set sales targets and objectives.
  • Secure appointments with management-level decision-makers.
  • Communicate effectively with a wide range of stakeholders, from small businesses to IT managers and senior decision-makers.
  • Maintain accurate sales records and activity logs throughout the full sales cycle.

Background and Experience

  • Previous experience in telesales, including B2B sales, new business development, and appointment setting.
  • Experience across the full sales cycle (inbound, outbound, cold calling, objection handling, closing).
  • Knowledge of structured cabling or ICT infrastructure solutions is desirable but not essential.
  • Experience using CRM software (e.g., ACT or similar).
  • Competent in Microsoft Word, Outlook, and Excel.

Personal Qualities and Skills

  • Highly self-motivated and driven to achieve targets.
  • Strong team player with a positive, forward-thinking attitude.
  • Professional, confident, and courteous telephone manner.
  • Resilient, tenacious, and able to work independently.
  • Able to communicate factual information clearly, politely, and professionally.
  • Effective listening, observation, and reporting skills.
  • Ability to communicate with tact, patience, humour, and professionalism.

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