Call Centre Agent
1 week ago
About the Role:
We're seeking friendly, professional, and dependable Call Centre Agents to join our customer service team. You'll be the first point of contact for our customers — solving problems, answering questions, and making every interaction count.
What You'll Do:
- Handle inbound and outbound calls in a professional manner
- Provide accurate information and resolve customer queries
- Record details and follow up as required
- Meet performance and service quality targets
- Represent the company with empathy, patience, and clarity
What You Bring:
- Strong communication and active listening skills
- A calm, confident phone manner
- Reliability, punctuality, and attention to detail
- Ability to learn systems and processes quickly
- Experience in customer service or call centre work is an advantage
What We Offer:
- Competitive hourly rate and incentives
- Full training and ongoing support
- Opportunities for advancement
- A friendly, team-oriented workplace
How to Apply:
Send your resume and a brief introduction highlighting your customer service experience.
Job Types: Full-time, Part-time, Permanent
Pay: £14.00-£15.00 per hour
Benefits:
- Canteen
- Company events
- Employee discount
- Health & wellbeing programme
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
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