Call Centre Agent

2 days ago

London ECR HB, United Kingdom Off Peak Limited Full time £22,000 - £30,000 per year

We are expanding our customer solutions team and are looking for driven, confident Call Centre Agents who want to kick-start their career in a dynamic, people-focused environment. This is an entry-level role offering a clear development pathway, designed for individuals who communicate well, learn quickly, and enjoy helping customers.

You do not need previous call centre experience. We provide complete training, ongoing coaching, and a supportive team committed to your growth.

What You Will Do

  • Handle inbound and outbound customer calls with professionalism
  • Provide clear information, support, and tailored solutions
  • Record customer details accurately using internal systems
  • Follow scripts and compliance guidelines
  • Work towards achievable performance targets
  • Deliver positive customer experiences on every interaction

What We Offer

  • Immediate start dates available
  • Flexible schedules suitable for students, career changers, or anyone seeking work-life balance
  • Full paid training with step-by-step onboarding
  • Clear progression opportunities into senior agent, quality, or team leader roles
  • Supportive culture with ongoing coaching and skill development
  • Competitive hourly pay with performance-based incentives

Who We're Looking For

We welcome applicants from all backgrounds. This role suits candidates who want to gain professional experience while working in a structured, customer-focused environment. Ideal candidates are:

  • Confident, friendly communicators
  • Motivated by goals, results, and personal growth
  • Reliable, positive, and enthusiastic about helping customers
  • Comfortable speaking on the phone for extended periods
  • Quick learners who adapt well to different tasks

Key Skills (Not Required, But Beneficial)

  • Strong verbal communication
  • Customer service interest
  • Basic computer literacy
  • Resilience and problem-solving
  • Teamwork and accountability

Why Join Us

This entry-level call centre role is perfect for individuals ready to step into a professional environment with full support, structured training, and immediate opportunities to grow. It also offers flexibility, stability, and valuable experience that transfers to customer service, sales, admin, operations, and more.

Job Types: Full-time, Part-time, Permanent

Pay: £14.00-£15.00 per hour

Benefits:

  • Canteen
  • Casual dress
  • Company events
  • Employee discount
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • Store discount

Work authorisation:

  • United Kingdom (required)

Work Location: In person

  • Call Centre Agent

    6 days ago

    London, Greater London, United Kingdom IIQAF Full time £20,000 - £40,000 per year

    DescriptionJoin IIQAF as a Call Centre Agent and play a vital role in providing exceptional customer service in the Hospital/Health Care industry. As a Call Centre Agent at IIQAF, you will be responsible for handling incoming calls, addressing customer inquiries, and ensuring customer satisfaction. This position is crucial in maintaining positive...

  • Call Centre Agent

    2 weeks ago

    London, United Kingdom HS Full time

    **Summary** A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants. **Essential for role**: - Ability...

  • Call Centre Agent

    1 week ago

    London, United Kingdom Expert Digital Services Ltd Full time

    We are looking for Call Centre Agents for an immediate start. Part time and Full time shifts available. Excellent salary and commission package and opportunity to progress. At Expert Centre you will be part of a dedicated friendly team who are industry professionals. You will have the opportunity for excellent career development and...

  • Call Centre Agent

    2 weeks ago

    London, United Kingdom Pan Pacific London Full time

    **Call Centre Agent / Service One Agent** **About You** Pan Pacific London is looking to recruit a Call Centre Agent / Service One Agent who enjoys being part of a team in creating and delivering an exceptional in room dining experience for our guests. You are dedicated to delivering memorable service all day every day. As a Call Centre Agent / Service...

  • Outbound Call Centre Agent

    1 week ago

    London, United Kingdom Mashroom Full time

    Call Centre Sales Agent - Chance to progress your career with professional qualifications Who is Mashroom? You will be a part of a forward thinking start up within the property industry. Our business offers a unique and forward thinking approach that enables landlords to manage their properties through our platform whilst being offered top class customer...

  • Call Centre Agent

    1 week ago

    London ECV DL, United Kingdom AZ GLOBAL PARTNERS LIMITED Full time £14,000 - £15,000 per year

    About the Role:We're seeking friendly, professional, and dependable Call Centre Agents to join our customer service team. You'll be the first point of contact for our customers — solving problems, answering questions, and making every interaction count.What You'll Do:Handle inbound and outbound calls in a professional mannerProvide accurate information and...

  • Call Centre Agent

    6 days ago

    London, United Kingdom Perform CS Ltd Full time

    **Position**:Call Centre Agent **Job Type**: Full-Time **Reports to**:Call Centre Team Member **Summary of Responsibilities** - Builds and maintains relationships with existing and new customers. - Helps customers with all their enquiries; - Clarifies platforms’ Terms and Conditions when it is needed. - Logs tasks in accordance with company...

  • Call Centre Agent

    6 days ago

    London, Greater London, United Kingdom Dice Associates Full time £25,000 - £35,000 per year

    As a Call Center Agent, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience. This role is perfect for someone who enjoys problem-solving, has a strong work ethic, and thrives in a team environment.Key Responsibilities:Handle inbound and outbound calls, emails, or...

  • Call Centre Agent Advisor

    2 weeks ago

    London, United Kingdom Apex Focus Group Full time

    Call Centre Agent Advisor - Become a Focus Group Panelist now - Remote Part-Time or Full-Time Work At Home Position. Are you a call centre agent advisor looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in nationwide & local paid Focus Groups and Market Research assignments. With most of...

  • Contact Centre Agent

    4 days ago

    London, United Kingdom Brook Street UK Full time

    Brook Street are working with our esteemed client based in Watford to recruit multiple Contact Centre Agents on an initial 3-month temporary contract. We are looking to recruit multiple people to support during an especially busy period for this contact centre, with potential extensions on offer past the initial 3-month period. This is a fully office-based...