Human Resources Manager

Human Resources Manager – Dartford (On-Site)

An excellent opportunity has arisen for an experienced
Human Resources Manager
to lead and elevate the HR function within a dynamic and growing organisation. This role is perfect for a strategic, people-focused HR professional who thrives on shaping culture, driving performance, and partnering with leaders to achieve organisational goals.

About the Role

As the HR Manager, you will deliver both strategic direction and hands-on HR support across the business. You will act as a trusted advisor to managers and employees on all people-related matters, ensuring legal compliance, consistency, and best practice.

The role also includes leadership responsibility for the
Health & Safety
and
Hospitality
teams, along with occasional support for smaller UK entities.

Key Responsibilities

• Provide proactive, pragmatic, and commercially aligned HR guidance to managers and employees.
• Lead, inspire and develop the HR team to deliver exceptional service and timely support.
• Design and implement a people strategy that supports a high-performance culture and aligns with organisational objectives.
• Coach and mentor line managers to ensure consistent and effective application of HR procedures.
• Constructively challenge to promote accountability, strong leadership, and effective people management.
• Develop and improve HR policies, tools, templates and processes to maintain legal compliance and operational efficiency.
• Lead workforce planning and manage full-cycle recruitment.
• Own the performance management process, driving employee development, goal achievement and succession planning.
• Provide expertise in employee relations, reward, restructures, TUPE, payroll processes, contracts and HRIS.
• Foster employee engagement and champion organisational values.
• Manage annual reward cycles, including pay reviews and bonus processes.
• Monitor HR KPIs and identify improvement opportunities.
• Collaborate with international colleagues on HR projects and initiatives.

Person Specification & Values

Responsibility

• Proven experience leading an HR function and implementing successful HR and people strategies.
• Strong knowledge of employment legislation and its practical application.
• Expertise in HR processes, administration, personnel costs and salary structures.
• Excellent leadership and team management skills, including managing cross-functional teams.
• Ability to identify and oversee training, development, and learning needs across the organisation.
• Skilled in influencing stakeholders and operating effectively at senior level.
• Strong understanding of HRIS platforms and how to optimise them to improve business performance.

Safety

• Acts in a way that promotes the safety and wellbeing of self and others.
• Fully committed to following health and safety guidelines.

Respect

• Treats everyone with respect, professionalism and fairness.
• Open, transparent and encourages teamwork, engagement, diversity and inclusion.
• Trustworthy with a strong commitment to confidentiality.

Mind-set

• Enthusiastic, proactive, pragmatic and hands-on, with a strong "can-do" attitude.
• Driven to make a difference and achieve meaningful results.
• Commercially and financially aware.
• Strong planning and decision-making skills, with the ability to influence at all levels.
• Goal-oriented self-starter with strong analytical and problem-solving skills.
• Able to navigate challenging or sensitive situations with compassion and assertiveness.

Pride

• Customer-focused and committed to building strong and credible stakeholder relationships.
• Promotes high standards through leadership and personal example.
• Encourages a culture of responsibility, accountability and professionalism.

Excellence

• Demonstrable experience delivering against KPIs and building a culture focused on customer service, safety, quality and continuous improvement.
• Experience with process improvement approaches and HR best practice.
• Adaptable and comfortable adjusting priorities based on changing legislation.
• Excellent written, verbal and presentation skills.
• Able to listen, influence, inspire and motivate others while driving positive change.
• Builds credibility and effective relationships at all levels.
• Highly organised, with strong follow-through and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Degree qualified.
• Chartered MCIPD status (or working towards), or equivalent HR/business-related qualification.