HRIS Platform Lead

Role: HRIS Platform Lead (Time and Attendance)
Location: London
Hybrid working pattern
Duration: 1 year FTC

The Platform Lead will be responsible for capturing requirements from business stakeholders, building/updating the right documentation for the process and product, working closely with technology partners to build the new enhancements or support break-fixes, testing and support user training. The role reports to the Global Tower Lead, Time, and partners strongly with the Regional People Operations, People Centres of Excellence (COE) and Enterprise Platform teams, including Digital & Technology and Finance Processes.

The role is responsible for partnering and delivering items on the functional product roadmap and improvement projects across all processes within their Tower. People processes are interrelated, and this role will collaborate with other People Process Towers and People Business Partners, identifying process gaps and opportunities to simplify and enhance employee experiences.

The role will focus on the following products: Workforce Dimensions, PeopleSoft, and related integrations. The processes in scope for this tower include all Employee time and absence related transaction.

What You'll Do:

• Responsible for maintaining, developing, and constructing processes, enhancements and new features related to Time and Attendance for the People organization within CBRE. Documenting procedures/protocols, process flows, approver levels, decision points, and all relevant information.
• Combines experience and a critical eye to review and analyze existing processes, identifying bottlenecks, along with making recommendations for process and product improvements to deliver world class employee experience.
• Follows the global CBRE standards to document new processes and to problem solve through existing process and product challenges.
• Works with internal stakeholders to assess and identify areas of improvement within their tower process and product landscape, ensuring all product and process initiatives are consistent with governance standards and are aligned with D&T, Finance, Audit, SOX, Data Governance, other corporate functions, and statutory requirements.
• Has a solid technical understanding of the products within their tower, maintains and coordinates on Internal Platform documentation and business SOP documents as required.
• Leverages design, documentation, and implementation techniques to deliver world-class process solutions, including business requirements, testing, documentation, and production migration protocols.
• Co-ordinates UAT with the Platform Support teams. Maintains master UAT scripts within their tower.
• Maintains the Platform workstack in accordance with Platform governance standards and provides regular and frequent status updates to their Tower Leader / Stakeholders of the progress on all initiatives they are working on.
• Independently conducts follow-up and more in-depth discussions with secondary stakeholders/process users.
• Identifies training documentation needs, documents as required, and communicates to Platform support team and other stakeholders.

What You'll Need:

• Hands on experience in Business analysis with People Systems and Processes, including HCM products like PeopleSoft, Workday or Time and Attendance products like Workforce Dimensions or other similar applications.
• Bachelor's degree (BA/BS) in People, IT, or a related field of study
• Experience with functionality design requirements and implementation best practices.
• Experience guiding initiatives and stakeholders though change and process improvement.
• Experience and qualifications in Process Mapping, Continuous Improvement, Lean, Six Sigma and Solution Design principles preferred.
• Stakeholder and Project Management experience.
• Expertise in thinking critically and strategically to solve problems with practical solutions.
• Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization.
• Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements.
• Experience working within a Shared Services or centralized operating environment for a global company is desirable.

Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.