Head of Communications

Contract:
Permanent

Salary
: £61,680.83 to £73,378.91 [London] or £57,426.98 £69,125.06 [Manchester]

Location:
London or Manchester offices

Closing Date
: 4th November 2025

Interviews process will be two stage. Stage one interviews will be held w/c 10 November 2025 and likely take place on Wednesday 12 November 2025.

Centrepoint, the UK's leading youth homelessness charity, is looking for a Head of Communications and Campaigns to join our Communications, Campaigns and Partnerships Directorate based in London or Manchester.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

This is a bold and exciting opportunity to lead Centrepoint's communications and campaigning strategy at a pivotal moment in our mission to end youth homelessness. You'll be at the forefront of building public understanding, shifting attitudes, and mobilising a movement for change to support us to end youth homelessness by 2037.

We're looking for someone who can help us establish, design and deliver public-facing campaigns that spark empathy, drive awareness, and inspire action around ending youth homelessness. You'll lead a talented team to amplify Centrepoint's thought leadership, share insights from our innovative programmes like Upstream Prevention and Independent Living, and influence both hearts and minds.

This role is perfect for someone who's passionate about movement building and strategic communications. You'll lead our brand, media, digital, celebrity support, internal comms, and campaigns functions ensuring our voice is powerful, consistent, and impactful.

About you

You'll bring:

• Proven experience in leading public awareness and movement building campaigns, as well as political influencing campaigns, that deliver measurable impact.
• A strategic mindset with the ability to align communications with organisational goals.
• Expertise in movement building, stakeholder engagement, and mobilising individuals.
• Strong leadership skills and experience managing high-performing teams.
• Confidence in crisis communications, and reputation management.

What you'll be doing

• Developing a strategy for multi-year, measurable strategic awareness campaigns, including business cases and funding plans.
• Designing and delivering strategic campaigns that build brand and cause awareness.
• Leading public-facing initiatives that shift perceptions and build empathy.
• Growing our political influencing campaigning function.
• Amplifying learning from Centrepoint's programmes to influence public discourse and enact structural change.
• Supporting fundraising and income generation through compelling communications.
• Managing media, digital, internal comms, and celebrity supporter strategies.
• Ensuring Centrepoint's voice is bold, credible, and aligned with our mission.

What we'd be looking for from you…

• A leader who can hit the ground running.
• A track record of leading impactful campaigns and communications strategies.
• Experience in influencing public attitudes and policy.
• Ability to manage reputational risk and deliver crisis communications.
• A collaborative approach to working across teams and with external partners.
• A passion for homelessness, social justice and youth empowerment.

Why join Centrepoint?

In return for your efforts you'll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan
• Private Medical Insurance
• Income protection
• Employer pension contributions of 5%
• Cycle 2 Work loan scheme
• Interest-free travel loan

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

At Centrepoint, we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We welcome applications from all backgrounds and lived experiences.

Don't miss out on this fantastic opportunity to join our team as Head of Communications and Campaigns — click 'Apply' now