Office Administrator

1 week ago

Twickenham TW LB, United Kingdom Twickenham Services Ltd Full time £25,000 - £28,000 per year

About the Role

We are looking for a dependable and organised Administrative Assistant / Service Coordinator to support the daily operations of our electrical, plumbing, gas, refrigeration, and air conditioning business.

This role involves general office administration, answering calls and emails, assisting with scheduling, and ensuring smooth communication between clients and engineers. You will work closely with senior office staff to help keep projects, paperwork, and schedules running efficiently.

Key Responsibilities

  • Answer phone calls and emails in a polite and professional manner

  • Assist in preparing quotations and sending them to clients

  • Help schedule engineers and subcontractors for upcoming work

  • Book deliveries and materials as directed

  • Record and update job details and engineer reports in our digital system

  • Support invoicing and follow up with clients where required

  • Keep records up to date in our paperless office system

  • Assist with organising vehicle maintenance, training bookings, and other team requirements

  • Provide general administrative support to the office team

Skills & Experience Required

  • Previous experience in an administrative or office support role

  • Confident using computers and modern digital office systems

  • Good written and verbal communication skills

  • Strong attention to detail and accuracy in record keeping

  • Ability to multitask and prioritise workload effectively

  • Professional and friendly manner with clients and colleagues

  • Experience in a trade, engineering, or building services environment is beneficial but not essential

What We Offer

  • Stable, full-time position in a professional and growing company

  • Supportive team and on-the-job training

  • Competitive salary based on experience

  • Modern, paperless office environment

How to Apply:

Please send your CV and a brief covering letter to only, quoting Administrative Assistant / Service Coordinator in the subject line.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

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