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Receptionist Part Time
2 weeks ago
Job Introduction
- 20 hours per week
- Monday - Friday (shifts between Must be Flexible
- £12.97 per hour
- Sodexo Rewards
Check your local transport links here: Plan Your Journey | Traveline - BS2 0EL
Job Introduction:
We are looking for a friendly, professional, and customer-focused Receptionist to join our team at the HMRC Bristol,
In this varied role, you'll be the first point of contact for visitors, ensuring a warm welcome and delivering excellent service. You'll also support the wider Sodexo team by carrying out a mix of reception, and administrative tasks to keep our facilities running smoothly and efficiently.
What you'll do:
- Provide a high standard of customer service as the first point of contact for all visitors and colleagues.
- Manage the setup, refresh, and clear-down of meeting rooms throughout the day.
- Serve and replenish food and beverages for meetings and events as required.
- Carry out general receptionist and administrative tasks, including answering calls, processing emails, filing, and organising paperwork.
- Ensure meeting rooms, reception areas, and common spaces are clean, tidy, and well-presented at all times.
- Follow all Health & Safety, COSHH, and food safety procedures, including correct use of equipment and chemicals.
- Report any maintenance issues, hazards, or safety concerns immediately.
- Assist with the lifting and movement of furniture for meetings and events.
- Support other departments such as Main Reception, Mailroom, Cleaning, and Café when needed.
- Ensure personal hygiene and uniform standards are maintained at all times.
- Participate in team meetings and training sessions to continuously improve service delivery.
- Handle customer queries and complaints professionally, escalating when required.
- Support security procedures, including building lock-up duties where applicable.
- Be flexible to cover holidays and sickness within the team.
What You Bring:
- Experience in a front of house, hospitality, or facilities support role (preferred but not essential).
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Good organisational skills and attention to detail.
- Basic IT literacy (email, Microsoft Office).
- A positive, can-do attitude with flexibility to take on varied tasks.
- Commitment to maintaining high Health & Safety and service standards.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today