Hotel Receptionist

5 days ago

Bakewell DE EW, United Kingdom The H Boutique Hotel Bakewell Full time £24,000 - £27,000 per year

BRIEF OVERVIEW OF THE ROLE

We are looking for a full time receptionist who has a passion for hospitality. In return, you will get training within the hospitality sector and an opportunity to grow your skills and knowledge within the business.

VACANCY DESCRIPTION

Reception dept duties:

  • Greet customers at check-in.
  • You will be the face of the hotel ensuring customers have a warm welcoming experience when checking in or if they have queries when staying with us.

Other duties:

  • Provide a professional level of customer service at all times
  • Take telephone and email bookings.
  • Inform guests about room types, prices and hotel facilities
  • Maximise room occupancy over the phone and manage online booking queries, training provided on booking platforms e.g. and
  • Accurately performing all cashiering activities, such as taking all payment upon check-in (cash, debit, or credit card)
  • Other admin including conducting fire safety tests.
  • Give advice to guests on services or the local area
  • Assist other areas of the hotel including housekeeping duties.

SKILLS REQUIRED

Ideally, you will have knowledge of using email platforms and Microsoft Office.

You should be confident about using a telephone in a great telephone manner.

You will have great communication skills both written and verbal.

PERSONAL QUALITIES

We are looking for an apprentice with a positive attitude who is friendly. You should be comfortable completing individual tasks as well as working as part of a team.

Good communication skills are a must.

You should have a smart appearance.

FUTURE PROSPECTS

Ideally, we are looking for an individual who will grow and progress within the business.

WORKING WEEK

Working hours will include weekends and bank holidays. Working hours 12.00pm pm

*every other weekend off

THINGS TO CONSIDER

Please consider how you will get to work each day.

You will need to have a smart appearance.

Job Types: Full-time, Part-time

Pay: £12.50-£13.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount

Work Location: In person

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