Clinic Administrator – Private Clinic, Blackheath

2 days ago

London SE AX, United Kingdom The Blackheath Clinic Full time

Hours: Monday–Friday, 9:00am–5:00pm

Location: Blackheath, London

Employment Type: Full-time, Permanent

About the Role

We are seeking an organised, proactive, and customer-focused Clinic Administrator to join our private clinic in Blackheath. This role is central to ensuring an exceptional patient experience and the smooth daily operation of the clinic. The ideal candidate will be confident managing front-of-house duties, supporting clinical teams, maintaining compliance standards, and providing administrative support across imaging, GP services, and aesthetics.

Key Responsibilities

Front of House & Patient Support

  • Act as the first point of contact for all patients, providing a warm, professional, and welcoming reception experience.

  • Handle incoming calls, emails, and enquiries promptly and efficiently.

  • Serve as a chaperone when required, ensuring patient comfort and safety.

  • Deliver exceptional customer service at all times, ensuring patient satisfaction and retention.

  • Maintain the cleanliness, organisation, and presentation of the reception and waiting areas throughout the day.

Administrative & Compliance Responsibilities

  • Maintain accurate patient records, appointment schedules, and email correspondence.

  • Conduct daily and weekly compliance checks, reporting any issues promptly.

  • Support the clinic in meeting regulatory standards through monitoring, documentation, and adherence to protocols.

  • Prepare and set up rooms for different clinics including imaging, GP, and aesthetic services.

  • Manage financial records such as invoices, payments, reconciliations, and forwarding information to accounts.

Operational Support

  • Track, maintain, and organise leads for new clients, supporting marketing and business development.

  • Oversee stock management of consumables, including ordering, inventory checks, and supplier liaison.

  • Collaborate with clinical staff to ensure smooth patient flow and operational efficiency.

Essential Skills & Experience

  • Proficiency in Microsoft Office (Word, Excel, Outlook).

  • Excellent written and verbal communication skills.

  • Strong organisational abilities and attention to detail.

  • Ability to multitask, prioritise, and work independently in a busy clinic.

  • Professional and friendly manner with a commitment to outstanding customer service.

Desirable Skills & Experience

  • Previous experience in healthcare administration or medical reception.

  • Knowledge of clinical compliance processes, private healthcare operations, or patient management systems.

Personal Attributes

  • Professional, caring, and patient-centred mindset.

  • Reliable, punctual, and proactive.

  • Comfortable working with confidential information and maintaining discretion.

  • Team player who thrives in a fast-paced and varied role.

Job Types: Full-time, Permanent

Pay: £13.50-£14.50 per hour

Expected hours: 37.5 per week

Work Location: In person

  • Clinic Administrator

    2 weeks ago

    London, United Kingdom Octopus Clinic Full time

    We are looking for experienced Clinic Administrator to work full time in physiotherapy and osteopathy clinic in the City of London. The role is full-time Monday-Friday 9am-5pm. We are looking for someone enthusiastic, reliable, friendly, and efficient who enjoys multitasking and working with the public. You need to have at **least two years **of experience...

  • Administrator (Clinical Governance)

    2 weeks ago

    London, United Kingdom The London Clinic Full time

    We have an exciting opportunity for a Healthcare Governance Administrator to join our Clinical Governance department here at The London Clinic. This role is based in our Administration Building in Central London **(close to Regents Park & Baker Street tube stations), **with a competitive salary on offer.** Established in 1932, The London Clinic is one of the...

  • Clinic Manager

    2 days ago

    London Area, United Kingdom The Private Clinic Full time

    Exciting Opportunity: We're hiring- Clinic ManagerWe have a fantastic permanent opportunity for a Clinic Manager to join our company. You will be responsible for overseeing the day-to-day operations of our two Glasshouse clinics, ensuring smooth and efficient workflow and working towards wider sales targets within the group. The successful candidate will...

  • Clinic Administrator

    2 weeks ago

    London, United Kingdom The Gender Hormone Clinic Full time

    At The Gender Hormone Clinic our aim is to provide patient centered gender affirming hormone therapy and care, led by our expert nursing team and multi disciplinary team of psychiatrists, psychologists and specialist surgeons for transgender, non binary and intersex individuals. - **Key Duties & Responsibilities**_ - Answering calls from patients and dealing...

  • Clinic Administrator

    2 days ago

    London, United Kingdom The London Neurocognitive Clinic Full time

    The Clinic Administrator will work alongside the Chief Operations Officer (COO) of the clinic to help with the running of the clinic, including some involvement in business development activities. A clear interest and experience in clinical service delivery from an administrative perspective, and knowledge of software packages such as Microsoft Word and...

  • Bank Clinical Pharmacist

    7 days ago

    London, United Kingdom Cleveland Clinic Full time

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.We believe that every life deserves world class healthcare. Job SummaryHourly Rate:CompetitiveLocation: 33 Grosvenor Place London SW1X 7HYContract: BankWhat are we looking forCleveland Clinic London are looking to recruit Bank Clinical Pharmacists to join our...

  • General Practitioner – Private Men's Health Clinic

    2 days ago

    London, Greater London, United Kingdom The WellMan Clinic Full time

    Job Title: General Practitioner – Private Men's Health Clinic (London)Location: Central London – Harley Street Medical DistrictClinic: The WellMan ClinicPosition Type: Part-Time or Full-Time (Flexible)Start Date: NegotiableAbout UsThe WellMan Clinic is a long-established, private men's health clinic located in the prestigious Harley Street medical...

  • Clinical Pharmacist

    1 week ago

    London GP HOSP hours, United Kingdom Cleveland Clinic Full time £47,000 - £52,500 per year

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.We believe that every life deserves world class healthcare.Job SummarySalary: £47,000 - £52,500Hours: 37.5 hours a weekLocation: 33 Grosvenor Place, London, SW1X 7HYContract: Full time, PermanentWhat are we looking for?Cleveland Clinic London are looking...

  • Clinical Pharmacist

    7 days ago

    London, United Kingdom Cleveland Clinic Full time

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.We believe that every life deserves world class healthcare. Job SummarySalary:CompetitiveHours:37.5 hours a weekLocation:33 Grosvenor Place London SW1X 7HYContract:Full time PermanentWhat are we looking forCleveland Clinic London are looking to recruit a...

  • Clinic Coordinator

    2 weeks ago

    London, United Kingdom The MOLE Clinic Ltd Full time

    **Job Title**: Clinic Coordinator **Starting Salary**: £28,000 plus Monthly Bonuses **Experience**: experience in customer facing role is essential, in private healthcare setting desirable **Start Date**:mid June **Introduction**: Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin...