Installations Co-ordinator

7 days ago

Bristol BS UN, United Kingdom HR STAR Full time

Installations Co-ordinator

Hours: Full-time

Reports to: Installations Manager / Operations Manager

Location: Office Based, Monday-Friday

About Gemsec

Gemsec is a leading provider of security solutions, specialising in access control, door hardware, and installation services. We take pride in delivering professional, efficient, and high-quality service to our customers across various sectors.

Role Overview

We are seeking a highly organised and proactive Installations Co-ordinator to join our team. This pivotal role ensures the smooth and efficient scheduling of our installation engineers, maintaining clear communication between customers, engineers, and internal teams. You'll be responsible for planning, documentation, administration, and post-installation processing to ensure every job is completed accurately and efficiently.

Key Responsibilities

Scheduling & Coordination

  • Plan and schedule installation jobs, assigning engineers according to skillset, location, and availability.
  • Liaise with customers to confirm installation dates, ensuring all parties are informed of arrangements.
  • Adjust schedules as required to accommodate changes, delays, or urgent jobs.

Documentation & Administration

  • Collate all necessary job sheets, site information, and relevant documentation for each installation.
  • Upload and maintain accurate records within the engineers' OneDrive job packs.
  • Track job progress and completion, ensuring paperwork and digital files are up to date.
  • Input sales orders and update job tracking systems with relevant details.

Completion & Invoicing

  • Process completed job documentation and ensure all relevant details are recorded accurately.
  • Price completed jobs in line with company procedures and prepare them for invoicing.
  • Despatch completed job packs and communicate with customers regarding any follow-up or outstanding actions.

Communication & Support

  • Act as the main point of contact between engineers, customers, and internal departments regarding installations.
  • Answer incoming telephone calls, assisting customers and redirecting enquiries where appropriate.
  • Provide administrative support to the Installations Manager, ensuring all installation activities run efficiently.
  • Handle customer queries in a professional and timely manner.

Health & Safety

  • Take responsibility for maintaining and promoting company health and safety policies.
  • Ensure engineers have the correct documentation, risk assessments, and safety information for each job.
  • Support management in ensuring compliance with all relevant safety regulations and internal procedures.

Skills & Experience

  • Proven experience in an administrative or coordination role (preferably within engineering, construction, or service industries).
  • Excellent organisational and time management skills.
  • Strong communication and interpersonal abilities.
  • Proficient in Microsoft Office (particularly Outlook, Excel, and OneDrive).
  • Ability to work under pressure, prioritise tasks, and meet deadlines.
  • Keen attention to detail and accuracy in data entry and documentation.

Personal Attributes

  • Highly organised and methodical approach to work.
  • Positive and professional attitude with a strong customer focus.
  • Flexible and adaptable to changing workloads and priorities.
  • A team player who can also work independently with minimal supervision.

Benefits

  • Competitive salary and employee perks package.
  • Ongoing training and professional development opportunities.
  • Supportive and collaborative work environment.

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Work Location: In person

  • Installations Co-ordinator

    7 days ago

    Bristol, Bristol, United Kingdom HR Star | B Corp certified Full time

    Installations Co-ordinatorHours:Full-timeReports to:Installations Manager / Operations ManagerLocation:Office Based, Monday-FridayAbout GemsecGemsec is a leading provider of security solutions, specialising in access control, door hardware, and installation services. We take pride in delivering professional, efficient, and high-quality service to our...

  • Admin Co-ordinator

    2 weeks ago

    Bristol, United Kingdom Pertemps Bristol Commercial Full time

    I am currently looking for an Admin Co-ordinator £23,000 - £26,000 per annum to join a well-respected firm based in Hengrove. **Job Details of the Admin Co-ordinator**: The Admin Co-ordinator will work within the Aftersales team to co-ordinate shipping of spares orders, projects and new machinery. Reporting to the Customer services team leader, this is a...

  • Project Co-ordinator

    18 hours ago

    Bristol, United Kingdom Griffin Technical Services Full time

    **Are you a person who gets things done? Are you a natural organiser with great people skills? If so, we have an opportunity for you to make a real difference in your role every day!** Smart, sociable and solution orientated, you will lead our project co-ordination in this pivotal role for our dynamic engineering business, based in Bristol. We manage the...

  • Key Account Co-ordinator

    6 days ago

    Bristol, United Kingdom HAG Ltd Full time

    We are seeking a Key Account Co-ordinator to be a dedicated point of contact for major corporate key accounts. Providing support and management for existing contracts for the maintenance, reactive repairs and new installations of security, fire and environmental doors across the UK. **Key Account Co-ordinator / Account Manager Key responsibilities**: -...

  • Key Account Co-ordinator

    2 weeks ago

    Bristol, United Kingdom HAG Ltd Full time

    We are seeking a Key Account Co-ordinator to be a dedicated point of contact for major corporate key accounts. Providing support and management for existing contracts for the maintenance, reactive repairs and new installations of security, fire and environmental doors across the UK. **Key Account Co-ordinator / Account Manager Key responsibilities**: -...

  • Pas2035 Retrofit Co-ordinator

    1 week ago

    Bristol, United Kingdom LivGreen Futures Ltd Full time

    The position will be as a Retrofit Coordinator (training provided for people with a DEA or Retrofit Assessor qualification). - Salary £35,000 - £45,000 (dependant on qualification). - 30 days holiday including BH - pension - Vehicle/ Allowance - Fuel Card - On going training and progression and much more. - Training provided to complete your qualification...

  • Project Co-ordinator

    19 hours ago

    Bristol, United Kingdom BUUK Infrastructure Full time

    Salary**Competitive** - Location**Swindon/Oxford/Bristol** - This is a _ - permanent_ - , _ - full time_ - vacancy_ - that will close _ - in 14 days_ - at 23:59 GMT_ - . _ **The Vacancy** At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the...

  • Field Installations Manager

    5 days ago

    Bristol, United Kingdom Talos360 Full time

    **Kitchen Installations Manager - Bristol and surrounding areas** **Paying a fantastic basic salary of £41,500 with Bonus (£18k) and Company Car with extras**. You will join our Installations team working closely with our Kitchen Fitters and Installations Teams to ensure we are delivering the very best serviceto our customers. **Monday to Friday 9:00 -...

  • Customer Service Administrator/co-ordinator

    1 week ago

    Bristol, United Kingdom Plumbco Heating Ltd Full time

    We are looking for an experienced Full-Time Office Administrator/Co-ordinator to join our team. **Job Role**: - Support the office by answering & making a high volume of incoming & outgoing calls from/to customers who wish to book boiler services, breakdowns, boiler repairs, boiler installs & general plumbing jobs - Scheduling engineer's diaries (a sound...

  • Central Debt Collection Co-ordinator

    1 week ago

    Bristol, United Kingdom QUINTON DAVIES LIMITED Full time

    Debt Collections Co-Ordinator Bristol Up to £24,000 depending on experience Permanent - Hybrid Quinton Davies is pleased to be recruiting for a multinational business running its financial division in Bristol. Role Responsibilities - Contacting clients to recover debt owed to surgeries, including discussing payment instalments available where appropriate,...