General Manager

1 week ago

London NW AN, United Kingdom Trap Kitchen Full time

Overview

We are seeking a dynamic and experienced General Manager to lead and oversee the daily operations of our multiples sites. The ideal candidate will possess a strong background in the hospitality industry, particularly within restaurant or hotel settings. This role requires exceptional leadership skills, a passion for food and service, and the ability to manage a diverse team effectively. The General Manager will be responsible for ensuring operational excellence, maintaining high standards of food safety and quality, and delivering an outstanding guest experience.

Responsibilities

  • Oversee daily operations of the restaurant or our other venue, ensuring adherence to company policies and procedures.
  • Manage food preparation and production processes, ensuring high standards of quality and safety.
  • Supervise kitchen staff and front-of-house teams, fostering a collaborative and efficient working environment.
  • Implement training programmes for staff to enhance culinary skills, hospitality knowledge, and customer service.
  • Maintain inventory levels and manage supplier relationships to ensure timely delivery of quality ingredients.
  • Conduct regular inspections of food safety practices in compliance with health regulations.
  • Develop and execute strategies to improve guest satisfaction and operational efficiency.
  • Handle customer feedback and resolve any issues promptly to maintain a positive dining experience.
  • Prepare reports on operational performance, including financial metrics and team performance.

Qualifications

  • Proven experience in a supervisory or managerial role within the hospitality sector, preferably in restaurants or hotels.
  • Strong culinary experience with knowledge of food preparation techniques and kitchen operations.
  • Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
  • Familiarity with food safety regulations and best practices in food handling.
  • Prior experience in serving or barista roles is advantageous.
  • Exceptional organisational skills with the ability to multitask in a fast-paced environment.
  • Strong communication skills, both verbal and written, with an emphasis on customer interaction.
  • A passion for hospitality and delivering exceptional guest experiences.

Job Type: Full-time

Pay: £36,000.00-£42,000.00 per year

Ability to commute/relocate:

  • London NW1 8AN: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Can you start immediately? Or how long is your notice period?

Experience:

  • Restaurant management: 3 years (required)

Work Location: In person

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